MEP Engineer

Headsup Corporation; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Headsup Corporation invites an experienced MEP Operations Manager to oversee facility maintenance, ensure process compliance, and manage costs across Bengaluru sites.

You will drive service quality, lead a team, and coordinate with tenants and vendors to deliver reliable, safe facilities operations.

Qualifications

• End-to-end MEP/facilities operations knowledge required.
• Strong stakeholder relationship management and clear communication.
• Demonstrated leadership and team management abilities.

Responsibilities

• Manage MEP operations and ensure process compliance.
• Monitor maintenance performance, adherence to SLAs and TAT.
• Coordinate with tenants, vendors and internal teams.
• Train and guide team members to raise service quality.
• Control costs and optimize maintenance spend.

Skills

MEP knowledge

Stakeholder management

Leadership

Team management

Problem solving

Communication

Education

Bachelor's in Engineering or Facilities Management

Job description

Role Summary

Manage MEP operations, ensuring efficient maintenance, process compliance, cost control, and high service quality across facilities.

Key Responsibilities & KPIs

• MEP Operations & Compliance
• Ensure adherence to R&M processes and performance metrics for efficient operations
• Ticket Resolution (TAT)
• Ensure timely closure of maintenance requests within SLA
• Customer Satisfaction (CSAT)
• Maintain CSAT ≥ 4 through prompt and effective service
• Inventory Management
• Maintain optimal stock levels while minimizing wastage and downtime
• Cost Control
• Optimize maintenance costs within budget (if applicable)
• Stakeholder Coordination
• Collaborate with tenants, vendors, and internal teams for smooth operations
• Team Management
• Train and guide team members to improve performance and service quality

Eligibility & Skills

• Bachelor’s in Engineering / Facilities Management or related field
• Experience in MEP/facilities operations preferred
• Strong knowledge of MEP systems & maintenance processes
• Good stakeholder management and communication skills
• Leadership and team handling ability
• Problem-solving and detail-oriented approach
• Flexible to work in dynamic environments