Medical Officer

JITO; Pune District; On-site; INR 400,000 - 560,000; Full time

Job summary

JITO in Pune invites MBBS/BHMS/BAMS graduates for an entry level role focused on radiology and pathology liaison, data accuracy, and timely communication of critical cases. You will review imaging reports, coordinate with centers, and train call center staff to ensure quality service delivery.

Ideal candidates are self-driven, with strong communication and coordination skills, capable of handling inquiries across multiple centers in India.

Qualifications

• MBBS, BHMS, or BAMS mandatory.
• Experience: 0–3 years.
• Strong interpersonal and coordination skills.
• Effective communication and training capabilities.
• Languages: English and Hindi.

Responsibilities

• Possess working knowledge of pathological and radiological investigations.
• Review CT/MRI findings and identify critical observations per protocols.
• Communicate critical report information to referring doctors or centers by phone.
• Coordinate with diagnostic centers and HUB teams to expedite reporting and communications.
• Act as point of contact for all inquiries related to critical cases across centers in India.
• Conduct regular training sessions for call center and HUB staff on clinical concepts.
• Maintain logs of critical case communications and support CAPA processes.

Skills

Self-driven and target-oriented

Interpersonal skills

Coordination skills

Effective communication

Training capability

Education

MBBS/BHMS/BAMS

Job description

Job Type: Full Time Permanent

Location: Pune

Work Mode: Onsite

Experience: Entry Level

Responsibilities

• Primary Responsibilities
  • Possess working knowledge of various pathological and radiological investigations.
  • Review reported CT/MRI findings to identify and elevate critical observations as per defined protocols.
  • Communicate critical report information to referring doctors or center technicians over the phone.
  • Coordinate with diagnostic centers and HUB teams to expedite reporting and timely communication of critical cases.
  • Act as the point of contact for all inquiries related to critical cases across all centers in India.
  • Conduct regular training sessions for call center and HUB staff on basic clinical concepts relevant to service delivery.
  • Maintain accurate logs of critical case communications and support CAPA Corrective and Preventive Action processes for any deviations from quality standards or TAT.
• Secondary Responsibilities
  • Provide patient counselling regarding radiological and pathological reports in simple non-technical language either in person or over calls.
  • Guide patients on appropriate next steps for further consultation based on their reports without offering clinical treatment or diagnosis.
  • Support the call center team by addressing queries related to diagnostic investigations through physical presence or conference calls.
  • Participate in CSR initiatives, health camps, and other outreach programs as required.

Qualifications

• Minimum Qualification: MBBS, BHMS, or BAMS.
• Experience: 0 to 3 years.
• Self‑driven and target‑oriented.
• Strong interpersonal and coordination skills.
• Effective communication and training capabilities.
• Languages: English, Hindi.