Medical Officer

JITO; Pune District; On-site; Full time

Job description

Job Type: Full Time Permanent

Location: Pune

Work Mode: Onsite

Experience: Entry Level

Responsibilities

• Primary Responsibilities
  • Possess working knowledge of various pathological and radiological investigations.
  • Review reported CT/MRI findings to identify and elevate critical observations as per defined protocols.
  • Communicate critical report information to referring doctors or center technicians over the phone.
  • Coordinate with diagnostic centers and HUB teams to expedite reporting and timely communication of critical cases.
  • Act as the point of contact for all inquiries related to critical cases across all centers in India.
  • Conduct regular training sessions for call center and HUB staff on basic clinical concepts relevant to service delivery.
  • Maintain accurate logs of critical case communications and support CAPA Corrective and Preventive Action processes for any deviations from quality standards or TAT.
• Secondary Responsibilities
  • Provide patient counselling regarding radiological and pathological reports in simple non-technical language either in person or over calls.
  • Guide patients on appropriate next steps for further consultation based on their reports without offering clinical treatment or diagnosis.
  • Support the call center team by addressing queries related to diagnostic investigations through physical presence or conference calls.
  • Participate in CSR initiatives, health camps, and other outreach programs as required.

Qualifications

• Minimum Qualification: MBBS, BHMS, or BAMS.
• Experience: 0 to 3 years.
• Self‑driven and target‑oriented.
• Strong interpersonal and coordination skills.
• Effective communication and training capabilities.
• Languages: English, Hindi.