Mechanical Application Engineer

Visteon Corporation; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A global technology company is seeking an Application Engineer to act as the primary technical contact for customer interactions. You will coordinate technical program matters, support vehicle testing and validation, and maintain accurate documentation. The ideal candidate will have experience in customer service, problem-solving skills, and familiarity with automotive technologies, providing effective support for Visteon products and ensuring customer satisfaction.

Qualifications

• Experience in customer service and technical support.
• Ability to troubleshoot vehicle/product issues effectively.
• Familiarity with Visteon products and automotive technology.

Responsibilities

• Serve as the primary technical contact for customers.
• Coordinate customer feedback with the team.
• Support vehicle testing and validation.
• Document all customer interactions and deliverables.

Skills

Customer relationship management

Technical program coordination

Problem-solving

Documentation skills

Job description

At Visteon, the work we do is both relevant and recognized —not just by our organization, but by our peers, by industry‑leading brands, and by millions of drivers around the world. That’s YOUR work.

And, as a truly global technology leader in the mobility space, focused on building cross‑functional AND cross‑cultural teams, we connect you with people who help you grow. So here, whatever we do is not a job. It’s a mission. As a multi‑billion‑dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast‑paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place.

Application Engineer Roles & Responsibilities

The Application Engineer is mainly focused on customer service. Primarily engineering support as the customer needs change.

Role Description / Responsibilities:

• Primary point of contact for all technical program related matters. Often on‑site at customer.
• Establish and maintain a good and effective Customer relationship:
• Liaison between customer-Visteon PD/ Visteon Mfg.
• Coordination of customer feedback with manufacturing and PD teams.
• Assist customer in areas related to Visteon products.
• Investigate issues/roadblocks and assure customer satisfaction in a consistent manner as per Visteon policies.
• Identify and provide reliable solutions through all stages of the product development.
• Present and explain information in a clear manner to Customer.
• Maintain accurate documentation and provide updates of open items list.
• Understand and convey Customer’s design requirements and specifications to the PD team.
• Attend / coordinate all Customer meetings as required (PAT, Design Reviews, TDR’s, Software Reviews, etc)
• Develop a working knowledge of the product line and vehicle line to be able to support the customer needs.
• Coordination of part delivery.
• Development and prototype parts for breadboards.
• Ensure latest HW and SW are provided, replace or re‑flash as required.
• Ensure exceptions/known limitations are communicated.
• Always confirm parts are in good condition before deliver.
• Coordination of system modules and set‑up for Visteon SW and Validation.
• Support the Customer with vehicle level testing (in vehicle and breadboard).
• Prepare deliverables such as test plans, guides, manuals in coordination with Requirements and SW team.
• Perform vehicle/product troubleshooting.
• Engineering Interface
• Participate in Visteon PD team meetings (Whiteboard, CCB, Peer Reviews, PTO, TDR’s, etc.)
• Support change control process for Customer requested changes (DCR’s) as required.
• Quality
• Ensure closure of all Customer issues (AIMs, etc.) via their system in the time required.
• Support TQCM.
• Initiate VPRS for program / warranty issues.
• Customer Deliverables
• Software releases
• Spec version control matrix
• Customer open items
• Part number matrix sheet
• Vehicle validation plan
• Supports
• Re‑flashing events
• Breadboard, vehicle and bench testing
• C ustomer meetings
• Customer part deliverables and reviews
• Design changes request
• Visteon project team meetings
• Upload specifications as required on TcSE

About Visteon

Visteon is a global technology company serving the mobility industry, dedicated to creating a more enjoyable, connected and safe driving experience. The company’s platforms leverage proven, scalable hardware and software solutions that enable the digital, electric, and autonomous evolution of our global automotive customers. Visteon products align with key industry trends and include digital instrument clusters, displays, Android-based infotainment systems, domain controllers, advanced driver assistance systems and battery management systems. The company is headquartered in Van Buren Township, Michigan, and has approximately 10,000 employees at more than 40 facilities in 18 countries. Visteon reported sales of approximately $2.8 billion and booked $5.1 billion of new business in 2021.