Measurement and Report Analyst

Accenture; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accenture in Hyderabad is seeking a Measurement and Report Analyst to enable a superior brand experience by managing reporting analytics and workforce metrics. You will prepare recurring and ad-hoc management reports, analyze data, and support insights for operations and quality teams.

3–5 years of WFM/BI experience is expected. Responsibilities include forecasting, scheduling, real-time monitoring, and building dashboards using Excel, SQL, Tableau, and Power BI to drive performance and

Qualifications

• 3–5 years of experience in WFM reporting and analytics.
• Proficiency in Advanced Excel and SQL for data manipulation.
• Experience with BI tools like Tableau/Power BI/QuickSight.

Responsibilities

• Prepare recurring and ad-hoc management reports.
• Analyze data to track business performance and insights.
• Collaborate with Operations/PMO/Reporting for alignment of workforce strategies.
• Leverage AWS cloud solutions for forecasting and automation of WFM processes.
• Ensure data accuracy and consistency across WFM reports and dashboards.

Skills

WFM concepts

Advanced Excel

SQL

BI tools

Education

Graduation

Tools

Tableau

Power BI

QuickSight

Job description

Skill required

Trust Safety - Reporting Analytics

Designation

Measurement and Report Analyst

Qualifications

Any Graduation

Years of Experience

3 to 5 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do

Enables a superior brand experience , accelerates responsible growth and creates a secure environmentPrepare management reports and analysis, both recurring and ad-hoc.It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors.

What are we looking for

Manage and support complex WFM processes including scheduling, forecasting, real-time monitoring, and capacity planning. Collaborate with cross-functional teams (Operations, PMO, Reporting, and MIS) to ensure alignment of workforce strategies with business goals. Act as an SME for WFM tools and methodologies, ensuring optimal staffing and service level achievement. Leverage AWS cloud solutions for forecasting, anomaly detection, and automation of WFM processes. Ensure data accuracy and consistency across WFM reports and dashboards. Provide actionable insights to Ops Managers or Leads

Roles and Responsibilities

• Strong understanding of WFM Concepts and tools
• Proficiency in Advance Excel and SQL and data manipulation for WFM reporting
• Experience with Excel-based scheduling models and dashboards.
• Exposure to BI tools like Tableau, QuickSight, Power BI is a plus.
• WFM experience as Schedular, RTAs, Capacity planning, Forecasting, etc.
• Effective Communication: Able to convey ideas clearly across teams and stakeholders, both verbally and in writing.
• Stakeholder Engagement: Builds and maintains strong working relationships with internal and external partners.
• Analytical Thinking: Applies sound judgment and problem-solving skills to interpret data and make informed decisions.
• Self-Management: Works independently with minimal supervision, prioritizes tasks effectively, and adapts quickly to changing demands.
• Presentation Skills: Communicates insights and recommendations in a clear, concise, and structured manner.
• Interpersonal Skills: Approachable, collaborative, and flexible in team environments.
• Reporting Enhancement: Continuously improves reporting frameworks to support strategic goals and drive behavioral change at the client end.
• Process Documentation: Maintains and develops comprehensive documentation for all WM-related processes.
• Business Acumen: Understands diverse operational scenarios and translates them into automated, insightful reports.
• Ad-Hoc Analysis: Prepares and summarizes findings for on-demand requests to support management, operations, and quality teams.
• Quality Assurance: Ensures accuracy in data analysis and validates outputs to minimize errors.

Qualification

Any Graduation