Mdm Specialist

Zetwerk; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Zetwerk, Bangalore-based, seeks an experienced Master Data Management professional to drive data quality, governance and process excellence across functions.

You will manage Material, Customer, Vendor and BOM data, align with ERP systems, and partner with Procurement, Supply Chain, Finance and IT to implement improvements and ensure compliance.

Qualifications

• 5–8 years of experience in Master Data Management or Data Governance.
• Strong experience with Material Master and BOM Master management in manufacturing.
• Understanding of production, materials, and supply-chain operations.
• Experience coordinating data across multiple business functions.
• Hands-on data quality, cleansing, validation, governance and process controls.
• Experience in ERP implementation/migration involving master data transformation.
• Strong analytical and problem-solving skills; familiarity with SOPs and governance.
• Excellent stakeholder management and cross-functional communication.

Responsibilities

• Own and manage Material, Customer, Vendor and BOM master data with accuracy.
• Establish and monitor MDM governance processes, SOPs, controls and workflows.
• Perform regular data quality checks, audits and validations.
• Maintain tax-related master data (HSN codes, tax rates) where applicable.
• Analyze data issues to identify root causes and improvements.
• Handle master data requests within defined SLAs.
• Collaborate with Procurement, Supply Chain, Manufacturing, Finance, Sales, Tech and Data Governance teams.
• Support ERP initiatives including module enhancements and data migration.
• Develop data quality KPIs, dashboards and reports for management.
• Drive standardization and continuous improvement of master data processes.

Skills

MDM governance

Data governance

Data quality

Stakeholder management

ERP experience

Analytics

Tools

ERP systems

Job description

Job Description Manager – Master Data Management (MDM)

Location: Bangalore, India

Business Unit: Corporate
Experience: 5–8 Years
Function: Master Data Management / Data Governance

Role Overview

We are looking for an experienced Master Data Management (MDM) professional to drive master data quality, governance and process excellence across key business functions. The role will be responsible for managing Material, Customer, Vendor and BOM Master Data, ensuring data accuracy, compliance and consistency across ERP systems.

The ideal candidate should have strong understanding of manufacturing/production processes, material management, data governance and ERP systems, along with the ability to work closely with business, technology, finance and supply-chain stakeholders.

Key Responsibilities

• Own and manage Material, Customer, Vendor and BOM master data with a strong focus on accuracy, completeness and data quality.
• Establish and monitor MDM governance processes, SOPs, controls and approval workflows.
• Conduct regular master data quality checks, audits and validations to identify and resolve data inconsistencies.
• Ensure accurate maintenance of tax-related master data, including HSN codes, tax rates and other statutory requirements.
• Analyze master data issues and business processes to identify root causes, process gaps and improvement opportunities.
• Manage master data requests within defined SLAs and turnaround timelines.
• Work closely with Procurement, Supply Chain, Manufacturing, Finance, Sales, Technology and Data Governance teams to ensure alignment on master data requirements.
• Partner with Technology/ERP teams for MDM module enhancements, automation and system improvements.
• Participate in new ERP implementation / ERP transformation projects, including master data migration, validation, cleansing and governance.
• Develop and monitor data quality KPIs, dashboards and reports for management review.
• Drive standardization and continuous improvement of master data processes across business units.
• Conduct peer/process audits to ensure adherence to established SOPs and data governance standards.
• Identify recurring data issues and implement preventive controls to improve data accuracy and operational efficiency.
• Support cross-functional initiatives involving data harmonization, data cleansing and master data migration.
• Provide guidance and support to team members on MDM processes and data governance practices.
• Ensure effective documentation and maintenance of master data policies, processes and controls.

Key Data Domains

• Material Master
• BOM Master
• Customer Master
• Vendor/Supplier Master
• Taxation / HSN Master Data
• Other business-critical master data as required

Required Skills & Experience

• 5–8 years of experience in Master Data Management, Data Governance or related functions.
• Strong experience in Material Master and BOM Master management within a manufacturing/industrial environment.
• Good understanding of production processes, materials and supply-chain operations.
• Experience in managing master data across multiple business functions/domains.
• Hands-on experience in data quality, data cleansing, validation, governance and process controls.
• Experience in ERP implementation / migration / master data transformation projects.
• Strong analytical and problem-solving skills with the ability to identify data/process gaps.
• Good understanding of SOPs, governance frameworks and process improvement.
• Strong stakeholder management and communication skills.
• Ability to work effectively with Business, Finance, Procurement, Manufacturing, Technology and Data Governance teams.
• Experience in preparing MDM reports, dashboards and data-quality metrics.