MDM Ops Sr. Analyst - Finance

Carrier; India; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Carrier is seeking a seasoned Master Data Management professional in India to manage data across finance processes, drive governance, and ensure data quality and compliance. You will lead data maintenance, controls, and SLA adherence while coordinating with the MDM CoE and business teams.

Responsibilities include issue resolution, root-cause analysis, and collaboration with ERP/IT for workflow automation and data standards. Strong stakeholder management is essential.

Qualifications

• Bachelor's degree in Finance, Accounting, Information Systems, Data Management or related discipline.
• 7+ years of experience in Finance, ERP, Master Data Management, or Data Governance.
• Strong understanding of Finance processes including RTR, Intercompany, Consolidation, FP&A, P2P, and O2C.
• Experience with SAP S/4HANA, SAP MDG, or similar ERP platforms.
• Knowledge of data governance frameworks, stewardship models, data quality management, and process controls.
• Strong analytical, problem-solving, and stakeholder management skills.

Responsibilities

• Execute activities by the MDM Operations team across all capabilities, including Master Data maintenance, controls, and SLAs.
• Be the point of contact for MDM CoE and business; resolve issues (root cause analysis).
• Monitor data quality, controls, and compliance rules; adhere to SLAs and escalate exceptions.
• Notify business users on request status (e.g., rejected requests and reasons).
• Conduct root cause analyses and coordinate IT touchpoints for system fixes.
• Support MDM service performance and end-to-end process timelines; assist in projects testing, SOPs, and training materials.
• Collaborate with RTR, FP&A, P2P, O2C, Tax, Treasury, Internal Controls, and Digital teams.

Skills

Master Data

Data Governance

RTR Processes

Stakeholder Management

Analytical Skills

Finance domain

Education

Bachelor's degree in Finance, Accounting, Information Systems, Data Management

Tools

SAP S/4HANA

SAP MDG

ERP platforms

Job description

• Responsible for executing activities done by the MDM Operations team within all capabilities provided, i.e. Master Data maintenance processes, controls, SLAs, point of contact for MDM CoE and business, issue solving (root cause analysis), process performance monitoring
• Maintaining Master Data following the data quality, controls and compliance rules and regulations
• Adhering to SLAs and report/escalate exceptions to Operations domain Lead
• Notifying the business users on the status of requests (e.g. rejected requests and reason)
• Conduct issue root cause analyses and IT touchpoint for system issues fixes
• Support monitoring of MDM services performance and MDM end-to-end processes timelines
• Supports MDM Operations management and collaborate with the MDM CoE for new service introduction. This includes taking part into projects testing phases, producing SOPs and training materials
• Domain Expertise: Act as the subject matter expert for:
  • o Cost Centers
  • o Profit Centers
  • o General Ledger Accounts
  • o Company Codes
  • o Trading Partners / Intercompany Master Data
• Process & Technology Enablement
  • o Design and document end-to-end master data maintenance processes.
  • o Collaborate with Digital/IT teams on workflow automation and master data tooling.
  • o Define business requirements for data quality rules, validations, integrations, and reporting solutions.
• Project & Transformation Support
  • o Support ERP deployment and finance transformation programs.
  • o Lead master data conversion, mapping, validation, and reconciliation activities.
  • o Develop data standards and transformation rules for new systems and acquisitions.
  • o Ensure master data readiness for reporting, analytics, and operational processes.
• Stakeholder Management
  • o Partner with RTR, FP&A, P2P, O2C, Tax, Treasury, Internal Controls, and Digital teams.
  • o Provide guidance and training on finance master data standards.
• Required Qualifications
  • o Bachelor's degree in Finance, Accounting, Information Systems, Data Management, or related discipline.
  • o 7+ years of experience in Finance, ERP, Master Data Management, or Data Governance.
  • o Strong understanding of Finance processes including RTR, Intercompany, Consolidation, FP&A, P2P, and O2C.
  • o Experience with SAP S/4HANA, SAP MDG, or similar ERP platforms.
  • o Knowledge of data governance frameworks, stewardship models, data quality management, and process controls.
  • o Strong analytical, problem-solving, and stakeholder management skills.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.