MDM Ops Specialist - Finance

Carrier; Hyderabad; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Carrier is seeking an experienced MDM Operations professional in Hyderabad to manage master data maintenance, controls, and performance monitoring across finance domains. You will serve as a subject-matter expert for cost centers, profit centers, GL accounts, company codes, and intercompany master data, while partnering with RTR, FP&A, P2P, and other finance teams.

The role involves defining data quality rules, collaborating with IT for workflow automation, leading data conversion activities,

Qualifications

• Bachelor's degree in Finance, Accounting, Information Systems, Data Management, or related discipline.
• 7+ years of experience in Finance, ERP, Master Data Management, or Data Governance.
• Strong understanding of Finance processes including RTR, Intercompany, Consolidation, FP&A, P2P, and O2C.
• Experience with SAP S/4HANA, SAP MDG, or similar ERP platforms.
• Knowledge of data governance frameworks, stewardship models, data quality management, and process controls.
• Strong analytical, problem-solving, and stakeholder management skills.

Responsibilities

• Execute master data maintenance across capabilities with adherence to SLAs and escalation practices.
• Maintain data quality, controls, and compliance rules and regulations.
• Notify business users on request status and reasons for rejections.
• Conduct root cause analyses and coordinate IT interaction for fixes.
• Monitor MDM service performance and end-to-end process timelines.
• Collaborate with MDM CoE on new service introductions, testing phases, SOPs and training materials.
• Lead master data conversion, mapping, validation and reconciliation activities.
• Develop data standards and transformation rules for new systems and acquisitions.

Skills

Analytical skills

Problem solving

Stakeholder management

Data governance

Process controls

Education

Bachelor's degree in Finance/Accounting/Data Management

Tools

SAP S/4HANA

SAP MDG

Job description

Responsible for executing activities done by the MDM Operations team within all capabilities provided, i.e. Master Data maintenance processes, controls, SLAs, point of contact for MDM CoE and business, issue solving (root cause analysis), process performance monitoring.

• Maintaining Master Data following the data quality, controls and compliance rules and regulations
• Adhering to SLAs and report/escalate exceptions to Operations domain Lead
• Notifying the business users on the status of requests (e.g. rejected requests and reason)
• Conduct issue root cause analyses and IT touchpoint for system issues fixes
• Support monitoring of MDM services performance and MDM end-to-end processes timelines
• Supports MDM Operations management and collaborate with the MDM CoE for new service introduction. This includes taking part into projects testing phases, producing SOPs and training materials

Domain Expertise

Act as the subject matter expert for:

• Cost Centers
• Profit Centers
• General Ledger Accounts
• Company Codes
• Trading Partners / Intercompany Master Data

Process & Technology Enablement

• Design and document end-to-end master data maintenance processes.
• Collaborate with Digital/IT teams on workflow automation and master data tooling.
• Define business requirements for data quality rules, validations, integrations, and reporting solutions.

Project & Transformation Support

• Support ERP deployment and finance transformation programs.
• Lead master data conversion, mapping, validation, and reconciliation activities.
• Develop data standards and transformation rules for new systems and acquisitions.
• Ensure master data readiness for reporting, analytics, and operational processes.

Stakeholder Management

• Partner with RTR, FP&A, P2P, O2C, Tax, Treasury, Internal Controls, and Digital teams.
• Provide guidance and training on finance master data standards.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Information Systems, Data Management, or related discipline.
• 7+ years of experience in Finance, ERP, Master Data Management, or Data Governance.
• Strong understanding of Finance processes including RTR, Intercompany, Consolidation, FP&A, P2P, and O2C.
• Experience with SAP S/4HANA, SAP MDG, or similar ERP platforms.
• Knowledge of data governance frameworks, stewardship models, data quality management, and process controls.
• Strong analytical, problem-solving, and stakeholder management skills.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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