Material Planner

Ericsson; Gurugram District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Ericsson India is seeking a skilled Material Planner to optimize end-to-end inventory and service parts availability across the Hardware Services Delivery team. You will base decisions on data-driven analysis, manage stock levels, forecast demand, and coordinate replenishment with repair centers to minimize costs and maximize uptime.

The role requires 6–10 years in material or inventory planning, strong understanding of supply chain processes, and experience with continuous improvement.

Qualifications

• 6–10 years of experience in material or inventory planning.
• Background in supply chain or logistics with data-driven mindset.
• Knowledge of end-to-end service parts and repair-center interfaces.
• Experience with continuous improvement and change management.

Responsibilities

• Execute the Hardware Services Material Planning process efficiently.
• Ensure stock availability through forecasting, dimensioning, replenishment and source planning.
• Monitor orders to suppliers and repair centers and drive cost and inventory targets.
• Interface with repair centers for daily issues and escalate capacity/quality problems.
• Initiate process and tool improvements and identify cost-saving opportunities.
• Review Target Stock Levels and manage lifecycle dimensioning.
• Lead assignments to drive strategy and perform root cause analysis.

Skills

Supply chain management

Logistics management

Computer science

Probability theory

Material planning

Inventory planning

Reverse logistics

Business processes

Process management

Change management

Continuous improvement

Consultative skills

Customer relationship management

Customer support

Risk management

Service delivery

Job description

Job Description

Join our Team

About this opportunity

Material Planning is an integral part of the Hardware Services Delivery team, ensuring that Ericsson has the necessary service parts to enable our customers to timely restore failures in the live network. The role of the material planner is to optimize delivery performance while minimizing costs and inventory across the end-to-end supply chain. This requires a data driven, analytical mind-set, continuous improvement by doing high quality root causes analysis and defining effective counter measures.

What you will do

• Execute the Hardware Services (HWS) Material Planning process efficiently.
• Ensure stock availability through Forecasting, Stock Dimensioning, Replenishment Planning, and Source Planning while maintaining desired spend and inventory levels.
• Monitor and follow up on orders to suppliers and repair centers.
• Serve as the primary interface to repair centers for daily issues and elevate structural issues, such as capacity and quality, to the relevant stakeholders.
• Initiate process and tool improvements.
• Identify opportunities for cost savings and service improvements.
• Make informed decisions on intended inventory stocking levels.
• Review and adjust Target Stock Levels (TSL) to ensure fulfillment in response to changes in customer demand.
• Manage dimensioning throughout the product lifecycle.
• Take part in and/or lead assignments to drive our strategy.
• Perform root cause analysis, define and execute effective structural countermeasures.

The skills you bring :

• A background in Supply Chain Management, Logistics Management, Computer Science, or Mathematical Theory and Applied Probability.
• Relevant experience between 6 to 10 years in material planning/inventory planning.
• (reverse) logistics experience is a preference.
• Knowledge of Business Processes.
• Process Management Expertise.
• Change and Improvement Management Skills.
• Consultative Skills.
• Customer Relationship Management.
• Customer Support - Services Knowledge.
• Risk Management Proficiency.
• Service Delivery Process Knowledge.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: India (IN) || Gurgaon