Marketing Operations Associate

Catalyst24; India; Remote; INR 600,000 - 900,000; Full time

Job summary

Catalyst24 is hiring a Marketing Operations Associate for a fully remote, India-based role. You will build and deploy email programs in HubSpot, maintain data quality, and support daily ops in HubSpot and Salesforce to enable timely campaigns.

You'll ensure GDPR and CAN-SPAM compliance, manage the send calendar, run QA checks, and generate reports from dashboards for the team. This role suits someone with 1-3 years in Marketing Ops within B2B SaaS and strong HTML/CSS skills.

Qualifications

• 1-3 years in Marketing Operations or email marketing, preferably within a B2B SaaS environment.
• Experience executing nurture programs and email campaigns.
• Strong working proficiency in HubSpot; familiarity with Salesforce.
• HTML/CSS knowledge preferred.

Responsibilities

• Build, QA and deploy emails, nurture programs and landing page assets in HubSpot.
• Manage the email send calendar and maintain scalable templates (emails/forms).
• Monitor bounces, spam complaints and sender reputation, and flag issues early.
• Follow IP warming and list hygiene best practices.
• Run routine database audits covering lead validation, deduplication and standardization.
• Execute list imports, audience segmentation and suppression lists.

Skills

Attention to detail

Communication

Cross-functional collaboration

Education

Bachelor's degree in marketing, business, or related field

Tools

HubSpot

Salesforce

HTML/CSS

Job description

We are hiring for a full-time, fully remote position based in India with a reputed multinational company headquartered in California, USA.

About the company:

The client delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, managed service providers (MSPs), IT departments, and individuals. Their secure, cloud-based, and easy-to-manage remote access solutions are increasingly replacing traditional approaches such as virtual private networks (VPNs). They have achieved an impressive Net Promoter Score (NPS) of 93, reflecting exceptional customer satisfaction. Their products are used by more than 30 million users worldwide, including users across 85% of Fortune 500 companies.

Position Overview:

The Marketing Operations Associate will be the execution backbone of the marketing ops team, focusing on accurate, compliant campaign delivery and clean data. This role builds and deploys email programs, maintains database quality, and supports day-today operations in HubSpot and Salesforce, so the broader marketing team can run campaigns on time and with confidence.

Key Responsibilities:

• Build, QA and deploy emails, nurture programs and landing page assets in HubSpot.
• Manage the email send calendar and maintain scalable templates (emails/forms).
• Monitor bounces, spam complaints and sender reputation, and flag issues early.
• Follow IP warming and list hygiene best practices.
• Run routine database audits covering lead validation, deduplication and standardization.
• Execute list imports, audience segmentation and suppression lists.

Compliance:

Support GDPR and CAN-SPAM compliance across email and data activities, including unsubscribe and suppression management.

Operational Excellence:

• Work the marketing ops request queue, run QA checks before every send, and flag HubSpot-to-Salesforce sync issues to resolve.
• Create and maintain SOPs and process documentation.

Reporting Support:

Pull campaign performance and database reports from standard dashboards and prepare data for the team to analyze.

Cross-Functional Collaboration:

Work with Sales Ops, Front-End teams, Web-dev and demand generation on lead routing, asset readiness and campaign intake.

Qualifications:

• 1-3 years in Marketing Operations or email marketing, preferably within a B2B SaaS environment.
• Experience executing nurture programs and email campaigns.

Technical Depth:

• Strong working proficiency in HubSpot. Familiarity with Salesforce.
• Working knowledge of HTML/CSS preferred.

Attention to Detail:

Careful, process-driven approach to QA, data accuracy and documentation.

Compliance Awareness:

Working knowledge of GDPR and CAN-SPAM requirements.

Communication:

Strong written and verbal English communication skills, with the ability to work clearly with cross-functional teams.

Certifications:

HubSpot Marketing Hub certification is preferred.

Deliverability Knowledge:

Basic understanding of email deliverability, list hygiene and reputation monitoring.

Education:

Bachelor's degree in marketing, business, or related field.

Equal Opportunity Statement:

We are committed to diversity and inclusivity in our hiring practices. Interested candidates for the above position kindly share your CVs on [e-mail].