Marketing Operation

Teciem; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Teciem is seeking a Marketing Operations Manager to own the day-to-day heartbeat of our marketing operations, including marketing automation, campaign execution, lead management, and team-wide reporting. The role focuses on Marketo and Salesforce, driving data quality, governance and scalable processes.

This hands-on position supports growth across our global financial services clientele. The ideal candidate will bring 2–4 years of B2B marketing operations experience, strong English

Qualifications

• 2 to 4 years of hands on B2B marketing operations experience.
• Passion for excellence in operations, knowledge of best practice in marketing ops and tech.
• Practical, hands on experience administering Marketo (programs, smart lists, forms, reporting).
• Practical, hands on experience with Salesforce (reports, dashboards, campaign objects).
• Comfortable reporting on KPIs including ROI, CPA, campaign performance, and marketing budget.
• Fluent written and spoken English.

Responsibilities

• Own the administration and optimization of the marketing automation platform (Marketo).
• Manage integrations between Marketo, Salesforce CRM and other business systems.
• Build, deploy and optimize marketing campaigns including emails, landing pages and forms.
• Monitor and improve campaign execution processes for reliable performance.
• Maintain lead management processes including lifecycle stages, scoring, routing and qualification.
• Manage campaign tracking and attribution models for pipeline and revenue measurement.
• Maintain data quality, governance and GDPR compliance across databases.
• Establish best practices for naming, templates, tracking and reporting.
• Evaluate enhancements to marketing automation and AI-powered tools.

Skills

Process optimization

Attention to detail

English communication

Team collaboration

Tools

Marketo

Salesforce

Job description

The Work We Do

Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need.

Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly.

With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market’s needs, and adapts as markets evolve.

About Us

Teciem is the treasury and capital markets business that is home to some of the most recognized names in the industry - Kondor, Summit, and Opics — the systems the world’s biggest banks run their trading and treasury operations on.

Headquartered in London, with a growing community in Manila, we’re building our marketing function, and our MarTech stack, from the ground up. It’s a rare opportunity to shape how a modern B2B marketing engine is designed, launched, and scaled.

Role Summary

We’re hiring a Marketing Operations Manager to report directly into our London based Marketing Operations Lead. You’ll own the day-to-day heartbeat of our marketing operations, including marketing automation, campaign execution, lead management, and team-wide reporting.

This is a hands on role for someone who loves getting into the detail of Marketo and Salesforce, enjoys bringing order to complexity, can translate performance insights into a narrative and wants to help build something new.

Key Responsibilities

Marketing Automation, campaign operations, lead management

• Own the administration and optimization of the marketing automation platform (Marketo), ensuring platform health, scalability and adoption.
• Manage integrations between Marketo, Salesforce CRM and other business systems to ensure seamless data flow and process efficiency.
• Build, deploy and optimize marketing campaigns, including email programmers, nurture journeys, landing pages, webinars, forms, audience segmentation and automated workflows.
• Monitor, troubleshoot and continuously improve campaign execution processes, ensuring reliable performance and a high-quality prospect experience.
• Help maintain a robust lead management processes, including lead lifecycle stages, lead scoring, routing and qualification frameworks, in partnership with Marketing Operations Lead and Sales.
• Manage campaign tracking and attribution models to support accurate measurement of marketing’s contribution to pipeline and revenue.
• Maintain high standards of data quality, governance and compliance across marketing databases, ensuring adherence to GDPR and internal policies.
• Establish campaign operations best practices (including naming conventions, templatized campaign set up, templatized and automated tracking and reporting), quality assurance processes and documentation to improve efficiency, consistency and scalability.
• Evaluate and implement enhancements to marketing automation capabilities, identifying opportunities to leverage AI and automation to improve performance and productivity.

Reporting, Analytics & Team Enablement

• Maintain marketing dashboards, reporting frameworks and performance metrics.
• Build, maintain, and evolve dashboards and reports that track campaign performance, pipeline contribution, ROI, CPA, and marketing budget utilisation.
• Translate raw data into clear, actionable insights for Field Marketing, Product Marketing, and SDR/BDR teams, and importantly executive level reporting.
• Manage campaign documentation, templates and operational resources.
• Evaluate, implement and optimise marketing technologies, automation capabilities and emerging AI-powered tools.
• Support the evaluation, onboarding, and rollout of new marketing tools as our stack matures.

Budget, Procurement & Vendor Management

• Manage marketing budgets, expenditure tracking, forecasting and financial records and financial reporting.
• Oversee purchase orders, invoices and supplier administration.

Required Skills & Experience

• 2 to 4 years of hands on B2B marketing operations experience.
• Passion for excellence in operations, knowledge of best practice in marketing ops and tech.
• Practical, hands on experience administering Marketo (programs, smart lists, forms, reporting).
• Practical, hands on experience with Salesforce (reports, dashboards, campaign objects).
• Comfortable reporting on KPIs including ROI, CPA, campaign performance, and marketing budget.
• Fluent written and spoken English.

Preferred Skills

• Experience in financial services, software, or SaaS industries.
• Exposure to GA4.
• Any Marketo or Salesforce certifications (a bonus, never a requirement).

Diverse Minds, Shared Ambition

At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology.

We’re committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition.

We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we’re shaping a culture where diversity isn’t just celebrated — it’s essential to our success.