Marketing Executive ( Sales Coordinator)

Sisco Research Laboratories (SRL); Navi Mumbai; On-site; INR 350,000 - 480,000; Full time

Job summary

Sisco Research Laboratories (SRL) is seeking a Marketing Executive (Sales Support) to handle customer inquiries, prepare quotations, and coordinate with Sales Officers and internal teams. The role also includes managing sales incentive programs and providing commercial support to ensure timely customer service and order conversion.

The ideal candidate will possess a Bachelor's degree in science or commerce, and significant experience in sales coordination or customer service within chemical,

Qualifications

• Bachelor's degree in science or commerce is required.
• Experience in sales coordination or customer service preferred in chemical/lab/pharma/life science.
• Strong communication and coordination abilities with internal teams.

Responsibilities

• Handle customer inquiries and prepare quotations with the sales team.
• Coordinate with Sales Officers, Business Managers, and distributors for pricing and orders.
• Manage sales incentive schemes and maintain performance records.
• Coordinate with Regulatory and QC for technical/commercial requirements.
• Maintain inquiry, quotation and scheme performance activity.
• Ensure timely responses and clear communication with stakeholders.

Skills

Customer communication

Coordination

Quotation preparation

Commercial documentation

Cross-functional collaboration

Education

Bachelor's degree in science or commerce

Tools

MS Office

ERP systems

Job description

Job Summary

The Marketing Executive (Sales Support) will be responsible for handling customer inquiries, preparing quotations, coordinating with Sales Officers and internal departments, managing sales incentive programs, and providing commercial support to ensure timely customer service and order conversion.

Key Responsibilities

• Handle customer enquiries and prepare quotations in coordination with the sales team.
• Coordinate with Sales Officers, Business Managers, and distributors for pricing, product information, and order follow-up.
• Manage and administer sales incentive schemes, maintaining records and performance reports.
• Coordinate with Regulatory and QC for technical and commercial requirements, if any.
• Maintain inquiry, quotation and scheme performance activity.
• Ensure timely response to customer requests and effective communication with stakeholders.

Qualification

• Bachelor's degree in science or commerce.

Experience

• 13 years of experience in sales coordination or customer service, preferably in the chemical, laboratory, pharmaceutical, or life science industry.

Required Skills

• Strong customer communication and coordination skills
• Experience in quotation preparation and commercial documentation
• Proficiency in MS Office and ERP systems
• Good analytical, organizational, and time management skills
• Ability to work collaboratively with Sales, Marketing, and cross-functional teams