Marketing Claim Verification Program Manager

UL Solutions; Pune District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

UL Solutions in Pune seeks a senior Program Manager to lead the Marketing Claim Verification program. You will partner with sales, engineering, operations, and customers to shape verification strategies and deliver high-value offerings.

The role requires guiding cross-functional teams, presenting to executives, and driving process improvements across the full program lifecycle within a fast-paced environment.

Qualifications

• Bachelor's degree is required in a related field.
• MBA or equivalent is preferred for senior leadership in programs.
• Experience leading complex cross-functional programs with sales, marketing and operations.
• Proven ability to develop, launch and manage customer-facing service offerings or programs.
• Experience translating technical concepts into business value.

Responsibilities

• Lead strategy, growth, and execution of the Marketing Claim Verification program.
• Identify verification opportunities by partnering with leaders, sales, technical experts, and customers.
• Develop verification methodologies, testing protocols, and program requirements.
• Manage verification programs through full lifecycle: opportunity assessment, approval, evaluation, launch, renewal, surveillance.
• Coordinate cross-functional teams and serve as primary contact for stakeholders.
• Present proposals and claims for governance review with substantiation.
• Support commercial growth through customer engagement and opportunity development.
• Maintain program documentation and drive continuous process improvement.

Skills

Cross-functional leadership

Stakeholder management

Program management

Strategic planning

Communication to executives

Business development

Education

Bachelor's degree

MBA preferred

Job description

• Managing the implementation of the Marketing Claim Verification Program.
• Provides overall leadership and support.
• Acts as front-line contact on program related activities, issues, and risks.
• Manages risks and issues and takes corrective measurements.
• Interfaces with C-Suite Executives, Business Unit Leaders and finance to develop ROI and other financial measures.
• Manages stakeholders communication.
• Plans the overall program and monitors the progress and performs daily program management throughout the program life cycle.
• Manages the programs financial performance.
• Coordinates the projects and their interdependencies.
• Manages and utilizes resources across projects.
• May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

SKILLS

• Ability to identify, develop, and commercialize new service offerings and business opportunities by partnering with sales, business development, marketing, engineering, and operations teams.
• Proven ability to lead cross-functional teams through the full lifecycle of a program, from opportunity identification and solution development through launch, sustainment, and renewal.
• Strong stakeholder management and communication skills, including presenting recommendations and business cases to leadership, customers, and technical subject matter experts.
• Ability to translate technical data, testing methodologies, and engineering concepts into customer-focused value propositions and market-facing solutions.
• Strong program management, analytical, and business planning skills with the ability to manage multiple concurrent projects, priorities, deadlines, and customer commitments.
• Ability to drive continuous improvement, establish scalable processes, and support growth initiatives across multiple business units and market segments.
• Sound business judgment with the ability to make independent decisions, resolve complex issues, and balance customer, commercial, and technical considerations.
• Ability to collaborate effectively with commercial and technical teams to develop, implement, and govern customer-facing programs and services.

EXPERIENCE

• Bachelors degree required in Business, Marketing, Engineering, Science, Project Management, or a related discipline.
• Advanced degree preferred, such as an MBA, MA in Project Management, or a masters degree in Engineering, Science, Information Technology, or a related field.
• Experience leading complex cross-functional programs involving sales, marketing, engineering, operations, and customer-facing stakeholders.
• Proven ability to develop, launch, and manage customer-facing service offerings, programs, or strategic business initiatives.
• Experience driving collaboration between technical subject matter experts and commercial teams to deliver business results.
• Strong stakeholder management skills with experience presenting recommendations, business cases, and program updates to leadership and executive audiences.
• Demonstrated ability to identify growth opportunities, support business development efforts, and bring new solutions to market
• Experience managing multiple projects and priorities while driving alignment among diverse stakeholders
• Proven ability to translate complex technical concepts into customer-focused value propositions and commercial opportunities.
• Demonstrated success working independently and exercising sound judgment in a dynamic, fast-paced environment.

• Lead the strategy, growth, and execution of the Marketing Claim Verification program, including development of new service offerings and market opportunities.
• Identify and develop verification opportunities by partnering with business leaders, sales teams, technical experts, and customers.
• Lead the development of claim language, verification methodologies, testing protocols, and program requirements to ensure consistency and quality across all programs.
• Manage verification programs through the full lifecycle, including opportunity assessment, approval, evaluation, launch, renewal, and surveillance activities.
• Coordinate cross-functional teams and serve as the primary point of contact for internal and external stakeholders throughout program execution.
• Present proposals and claims for governance review, ensuring technical substantiation and compliance with established verification processes.
• Support commercial growth through customer engagement, opportunity development, proposal preparation, and guidance on value propositions and claim positioning.
• Maintain program documentation, oversee issuance of verification deliverables, monitor program performance, and drive continuous process improvement.