Market Transition Management Analyst - Mumbai

JPMorganChase; Mumbai; Presencial; INR 1.000.000 - 1.800.000; Jornada completa

Descripción de la vacante

JPMorganChase in Mumbai seeks a Market Transition Analyst to manage client onboarding for Markets products. You will work with Markets Sales, Clients, and internal partners to ensure a seamless onboarding experience within tight timelines.

You will coordinate with Asia-based clients and front office teams to gather documents, review KYC requirements, and drive end-to-end onboarding. Strong communication and project management are essential.

Formación

• Minimum 3 years of relevant experience in corporate KYC/onboarding functions
• Experience with KYC in Corporate and Investment Banking
• Excellent communication and organizational skills

Responsabilidades

• Focus on client service by building relationships and acting as the primary contact for onboarding requirements
• Liaise with clients across Asia regions and front office sales for up-to-date onboarding documents
• Analyze and review onboarding information to fulfill KYC requirements
• Manage stakeholders and coordinate with internal partners to meet client timelines
• Serve as escalation point for internal support teams
• Coordinate with compliance and client onboarding to identify further investigations
• Oversee end-to-end onboarding, diverse requests, and account setup
• Obtain due diligence and screening reports and provide disposition with sales teams
• Manage end-to-end projects and ensure fully operational accounts are delivered on time
• Identify solutions and escalate when needed to overcome onboarding challenges
• Work to tight deadlines and ensure KYC tasks are completed efficiently

Conocimientos

Client relationship management

KYC onboarding

Project management

Stakeholder management

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Job Description As a Market Transition Analyst within the Markets Transition Management Team, you will collaborate with Markets Sales, Clients, and Internal partners to facilitate the onboarding of clients for trading Markets products. Your role will involve fielding and tracking requests, communicating requirements, and coordinating with various stakeholders to ensure a seamless onboarding experience for the client within the targeted timeframe. Your primary objective is to provide an exceptional client experience that aligns with the needs and objectives of the client and Markets Sales. Our team operates globally, supporting clients and Markets Sales in the US, EMEA, and APAC regions.

Job Responsibilities

• Focus on client service by building relationships with our client base to offer a primary point of contact for new onboarding requirements and ensure that clients' requests are managed end-to-end with urgency and control.
• Liaise with clients across Asia countries and partner with front office sales to obtain up-to-date client onboarding documents and information.
• Analyze, review, and evaluate client onboarding information and documents to fulfill KYC requirements.
• Manage stakeholders by building strong relationships with internal partners to facilitate client timelines and continue to improve processes.
• Serve as the initial point of escalation for internal support teams.
• Coordinate with compliance and client onboarding teams to identify areas requiring additional investigation.
• Work on end-to-end onboardings, diverse requests, and account setup.
• Manage client expectations and liaise with different stakeholders as a single point of contact.
• Obtain due diligence and screening reports on clients, review issues highlighted, and partner with front office sales to provide disposition as necessary.
• Manage projects with end-to-end project management accountable to client and business owners.
• Ensure delivery of fully operational accounts to clients in a timely manner.
• Problem-solve for bespoke requirements and manage pipelines while coordinating across partner teams globally.
• Identify solutions, options, and timely escalations to front office sales or other teams to overcome challenges or hurdles faced in the onboarding process.
• Work to tight deadlines and be accountable for ensuring assigned KYC are completed efficiently.

Required Qualifications, Capabilities And Skills

• Minimum 3 years of relevant experience in corporate KYC / onboarding functions or relevant business partners groups.
• Experience with KYC in Corporate and Investment Banking.
• Knowledge of industry landscape and breadth of product offering required.
• Knowledge of multiple client types (i.e. Corporates, NBFI, SPV, Trust, Funds etc.).
• Excellent interpersonal and communication skills (both written and verbal).
• Proven ability to solve problems: can listen to client requirements, anticipate possible issues, seek to eliminate, mitigate, and elevate as appropriate.
• Strong sense of ownership and accountability to client and business leadership.
• Excellent project management, organizational, and time management skills.
• Ability to focus and mobilize a team to help attain end goal.
• Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframes.
• Able to operate in a dynamic environment and meet deadlines.
• Results-focused and driven, with an inquisitive mind-set that allows follow-through on all aspects of a complicated workflow.
• Excellent attention to detail to provide high level of accuracy.

Preferred Qualifications, Capabilities And Skills

• Ability to grasp/learn concepts and procedures quickly.
• Basic to intermediate skills in Microsoft Office applications (Excel, Word, PowerPoint), with internet-based systems experience.
• Strong client management skills with ability to build and maintain relationships.
• Prior experience of adhering to regulations and control standards.

ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.