Market Research Survey Authoring Executive

NielsenIQ; Chennai; Presencial; INR 700 000 - 1 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Resumo da oferta

NIQ is a leading consumer intelligence company seeking an Executive Level professional in Chennai to configure, test, and manage end-to-end survey operations. You will author survey links, prepare documentation, and coordinate with stakeholders for timely delivery.

The role requires 3+ years of relevant experience, strong English communication, and basic programming knowledge. A multinational environment and process improvements are part of the daily work.

Qualificações

• Bachelor's degree as listed in the qualifications.
• At least 3 years of professional experience in survey operations, project coordination, data collection or related areas.
• Fluent in English, written and spoken.
• Strong organizational skills and meticulous attention to detail.
• Able to work independently in a fast-paced, cross-functional environment.
• Strong analytical and critical-thinking abilities.
• Effective stakeholder management and collaboration skills.
• Basic programming knowledge (SQL, JavaScript, Macros or similar).
• Familiarity with testing methodologies and end-to-end validation processes.
• Experience with survey authoring, survey setup or questionnaire programming.
• Understanding of mobile apps, data validation and backend-to-frontend workflows.
• Exposure to data collection operations and field support activities.
• Experience working in multinational or matrix organizations.
• Knowledge of NielsenIQ processes, RMS ecosystem, CDAR modules, or Data Collection tools is advantageous.

Responsabilidades

• Configure and author survey links based on questionnaire and project requirements.
• Create and maintain work orders and survey documentation, ensuring specifications are captured.
• Review feasibility and questionnaire templates with internal stakeholders.
• Conduct end-to-end testing and validation of surveys before deployment.
• Create, prepare, and upload preloading, planning, and survey access files.
• Support issue identification and coordination with technical teams until resolution.
• Develop field briefing and training materials for auditors and field teams.
• Coordinate with business stakeholders throughout the survey lifecycle to ensure project delivery.
• Maintain internal tracking files, process documentation, SOPs, and project records.
• Ensure compliance with defined SLAs, quality standards, and delivery timelines.
• Provide operational and back-office support for field data collection activities.
• Contribute to continuous process improvements and support new survey developments and enhancements.

Conhecimentos

English communication

Attention to detail

Independent work

Analytical thinking

Stakeholder management

SQL/JavaScript/macros basics

Testing methodologies

Survey authoring/ setup

Mobile apps/data validation

Multinational experience

NielsenIQ processes knowledge

Formação académica

Bachelor's degree in Engineering/IT/CS/Business/Operations

Descrição da oferta de emprego

Key Responsibilities

• Configure and author survey links based on questionnaire and project requirements.
• Create and maintain work orders and survey documentation, ensuring specifications are accurately captured.
• Review feasibility and questionnaire templates with internal stakeholders.
• Conduct end-to-end testing and validation of surveys before deployment.
• Create, prepare, and upload preloading, planning, and survey access files.
• Support issue identification, troubleshooting, and coordination with technical teams until resolution.
• Develop field briefing and training materials for auditors and field teams.
• Coordinate with business stakeholders throughout the survey lifecycle to ensure successful project delivery.
• Maintain internal tracking files, process documentation, SOPs, and project records.
• Ensure compliance with defined SLAs, quality standards, and delivery timelines.
• Provide operational and back-office support for field data collection activities.
• Contribute to continuous process improvements and support new survey developments and enhancements.

Qualifications

• Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, Operations Management, or a related field.
• Minimum 3 years of professional experience , preferably in survey operations, project coordination, data collection, operations, or related functions.
• Upper-intermediate English communication skills, both written and verbal.
• Strong attention to detail with excellent organizational and prioritization skills.
• Ability to work independently in a fast-paced and cross-functional environment.
• Strong analytical and critical-thinking abilities.
• Effective stakeholder management and collaboration skills.
• Basic programming knowledge (SQL, JavaScript, Macros, or similar technologies).
• Basic understanding of testing methodologies and end-to-end validation processes.
• Experience with survey authoring, survey setup, or questionnaire programming.
• Understanding of mobile applications, data validation, and backend-to-frontend workflows.
• Exposure to data collection operations and field support activities.
• Experience working in multinational or matrix organizations.
• Knowledge of NielsenIQ processes, RMS ecosystem, CDAR modules, or Data Collection tools will be an added advantage.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Executive Level