Project Manager

NIQ for Digital Commerce; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ in Gurugram is seeking an experienced Project Manager to own research projects from kickoff to delivery. You will manage timelines, monitor fieldwork, and serve as the primary client contact while coordinating with suppliers and internal teams.

The role emphasizes survey methodology, data quality, budgeting, and cross-functional collaboration to deliver high-quality insights for clients.

Qualifications

• Ability to manage multiple studies simultaneously and create realistic timelines.
• Build and maintain strong relationships with clients and stakeholders.
• Understand questionnaire design, sampling, quotas, routing logic, and research best practices.
• Identify risks related to fraud, data quality, quotas, and inconsistencies.
• Manage project profitability, supplier costs, and change requests.
• Identify and resolve issues like low incidence or field delays.
• Interpret project metrics and make data-driven decisions.
• Manage panel providers, sample partners, and translation vendors.
• Review questionnaires, quotas, surveys links, translations, and data tables with precision.

Responsibilities

• Take full ownership of assigned research projects from kickoff to delivery.
• Develop and manage project timelines and monitor progress to meet deadlines.
• Act as the primary client contact during project execution and provide status updates.
• Review questionnaires and ensure quotas, sampling requirements, and methodology are correctly implemented.
• Coordinate translations and testing; approve survey launch readiness.
• Monitor fieldwork performance, tracks completes, incidence rate and response quality.
• Liaise with panel providers, vendors, and ensure feasibility and costs.
• Create and monitor project cost estimates and keep within budget.
• Collaborate with cross-functional teams including sales, scripting, data processing, and finance.

Skills

Project planning

Client management

Survey methodology

Data quality management

Budget management

Risk management

Analytical thinking

Vendor management

Attention to detail

Job description

Job Description:

Job Description

Responsibilities & Tasks:

1. Project Ownership

• Take full ownership of assigned research projects from kickoff to delivery.
• Develop and manage project timelines.
• Monitor project progress and ensure deadlines are met.
• Escalate risks and issues when necessary.

2. Client Management

• Act as the primary contact for clients during project execution.
• Provide project updates and status reports.
• Manage client expectations.
• Handle scope changes and project-related queries.

3. Survey Setup & Launch

• Review questionnaires before programming.
• Ensure quotas, sampling requirements, and methodology are correctly implemented.
• Coordinate translations
• Testing the survey link
• Approve survey launch readiness.

4. Fieldwork Management

• Monitor data collection performance.
• Track completes, incidence rate, quotas, and response quality.
• Make recommendations to improve fieldwork performance.
• Ensure project targets are achieved.

5. Supplier & Vendor Management

• Liaise with panel providers and external vendors.
• Obtain feasibility estimates and sample costs.
• Monitor supplier performance.
• Resolve sample and fieldwork issues.

6. Data Quality Control

• Conduct quality checks throughout fieldwork.
• Identify fraudulent or poor-quality respondents.
• Review quota fulfillment and sample balance.
• Ensure client data quality standards are met.

7. Financial Management

• Create project cost estimates.
• Monitor project profitability.
• Manage supplier invoices and purchase orders.
• Ensure projects remain within budget.

8. Cross-Functional Coordination Work closely with:

• Sales teams
• Research managers
• Scripting/programming teams
• Data processing teams
• Finance teams
• Suppliers

9. Continuous Improvement

• Identify process improvements.
• Share best practices.
• Support training and mentoring of junior team members.
• Contribute to operational efficiency initiatives.

Qualifications

1. Project Planning & Organization: Ability to manage multiple studies simultaneously, create realistic timelines, coordinate fieldwork, and ensure all milestones are met.

2. Stakeholder & Client Management: Building strong relationships with clients, understanding business objectives, managing expectations, and maintaining clear communication throughout the project lifecycle.

3. Survey Methodology Knowledge: Understanding questionnaire design, sampling methodologies, quotas, routing logic, and research best practices.

4. Data Quality Management: Ability to recognize risks related to fraud, poor-quality responses, quota imbalances, and data inconsistencies.

5. Budget & Financial Management: Managing project profitability, supplier costs, panel expenses, incentives, and change requests.

6. Risk Management & Problem Solving: Quickly identifying and resolving issues such as low incidence rates, slow fieldwork progress, quota challenges, or supplier delays.

7. Analytical Thinking: Understanding data outputs, interpreting project metrics, challenging assumptions, and making evidence-based decisions.

8. Vendor & Fieldwork Management: Managing panel providers, sample partners, translation agencies, scripting teams, and data processing vendors.

9. Attention to Detail: Reviewing questionnaires, quotas, survey links, translations, data tables, and client deliverables with precision.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Requirements: