Manufacturing Quality Specialist

Vertiv Group; Pune District; Sur place; INR 900 000 - 1 500 000; Plein temps

Résumé du poste

Vertiv Group is seeking a Product Quality Engineer (NPDI) in Pune to drive field quality improvements and lead the use of advanced quality tools across new product development programs.

You will develop critical metrics, coordinate cross-functional teams, and execute 8D/CA actions while ensuring risk management and process improvements across engineering, manufacturing, and service.

Qualifications

• BA/BS in Engineering or related technical field required.
• 5-8 years of experience in product quality or NPDI environments preferred.
• Experience with quality tools and problem-solving methods (8D, FMEA) is essential.

Responsabilités

• Identify top field issues from data and assign owners with weekly status.
• Lead cross-functional teams to implement corrective actions and verify effectiveness.
• Visit customers to observe installations and document improvement needs.
• Track product shipments and report issues, assigning ownership.
• Support product transfer, audit feedback, and early field issue reporting.
• Present quality performance reports to management and stakeholders.

Connaissances

Communication skills

Analytical skills

Interpersonal skills

Organizational skills

Data analysis

SQL

Formation

BA/BS in Engineering

Outils

Excel

Power BI

SQL

Description du poste

Product Quality Engineer (NPDI)

Drive product field quality improvements. Provide direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability.Lead implementation and apply advanced quality processes, methods and tools for all new product development programs.Develop and report critical product metrics for warranty and reliability tracking and projections. Effectively work across all product development areas in the company to drive and sustain a strong quality culture across the overall organization. Lead, coordinate and support multiple quality improvement projects across various departmental areas, driving short term and long term, sustainable corrective actions to address product and process issues.

RESPONSIBILITIES

• Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
• Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
• Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
• Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems.
• Support product transfer process and assist with product audit feedback and early field issue reporting.
• Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
• Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers.
• Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution. Ensure risk management plans are in place when issues are identified.
• Create analytic reporting around warranty data for America's LOB using Use Excel, SQL, and Power BI
• Support Warranty administration as needed.
• Other Duties as assigned

QUALIFICATIONS

• BA or BS or equivalent experience
• Engineering or Technical Field
• 5-8 years of experience
• At least 3 years of professional engineering quality related experience.

Requirements

• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to work and multi-task in a fast-paced environment
• Proficient in data analysis; ability to develop performance metrics and goals based on product and process data.
• Generate and present reports using Excel, PowerPoint and Vertiv system applications.
• Direct and relative experience conducting Root Causes and Correct Actions using 8D problem solving or similar techniques.
• Knowledge of Failure Modes and Effects Analysis (FMEA)
• Process evaluation and capability analysis - Six Sigma (DAMIC) experience a plus
• Knowledge in electrical, mechanical and firmware design and development, reliability and test validation
• Experience in product development cycle processes including production release, supplier qualification requirements, production qualification / validation processes and production testing.

PHYSICAL & ENVIRONMENTAL DEMANDS

• N/A

TIME TRAVEL REQUIRED

• (20%)