AM/DM - Quality (Data Center)

Legrand; Jhajjar; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Legrand seeks a QA leader to drive quality assurance and control for Data Center products, including testing across PDCs, RPPs, server and storage racks, and bus ducts. You will ensure compliance with OEM standards, customer specs, and continuous improvement targets.

Responsibilities include leading quality planning for NPIs, production trials, and process changes, managing audits and CAPA, and coordinating cross-functionally to resolve issues while maintaining ISO 9001 documentation.

Qualifications

• B.Tech in Electrical Engineering (or equivalent).
• Hands-on experience in customer audits, CAPA, and manufacturing quality control.
• Experience in Data Center Infrastructure, Electrical Panels, Bus Ducts, or Power Distribution Systems is preferred.

Responsibilities

• Lead in-process and final inspections to ensure quality standards and customer requirements.
• Ensure adherence to OEM quality systems, drawings, specs, and processes.
• Handle customer complaints, non-conformities, and CAPA with root-cause analysis.
• Lead quality planning and validation for NPI, production trials, and process changes.
• Drive quality improvement initiatives using 8D, 5 Why, Lean, Kaizen, and defect prevention.
• Monitor KPIs like FPY, rejection rates, rework, and customer complaints.
• Coordinate with Production, Engineering, Procurement, and Supply Chain to resolve issues.
• Maintain quality documentation and ISO 9001 compliance.
• Lead and develop the quality team and promote continuous improvement culture.

Skills

OEM Quality

Quality Assurance

Customer Quality

Root Cause Analysis

CAPA

8D Problem Solving

Quality Audits

ISO 9001

Tech Drawing Interpretation

Team Leadership

Cross-Functional Collaboration

Education

B.Tech in Electrical Engineering

Experience in Data Center Infrastructure / Electrical Panels / Bus Ducts / Power Distribution

Job description

Key Focus

To lead quality assurance and control activities for Data Center products, including testing knowledge of PDCs, RPPs, Server & Storage Racks, Containerized/Skid Solutions, Cable Support Systems, and Bus Ducts, ensuring compliance with OEM standards, customer specifications, product quality, and continuous improvement targets.

Key Responsibilities

• Manage in-process and final product inspections to ensure compliance with quality standards and customer requirements and should have knowledge of Incoming.
• Ensure adherence to OEM quality systems, approved drawings, specifications, and manufacturing processes.
• Handle customer complaints, quality rejections, audits, and non-conformities through effective root cause analysis and CAPA.
• Lead quality planning and validation for NPI, production trials, and process changes.
• Drive quality improvement initiatives through 8D, 5 Why Analysis, Lean, Kaizen, and defect prevention.
• Monitor quality KPIs, including FPY, rejection rates, rework, and customer complaints.
• Coordinate with Production, Engineering, Procurement, and Supply Chain teams to resolve quality issues.
• Maintain quality documentation and ensure compliance with ISO 9001 and applicable customer standards.
• Lead and develop the quality team while promoting quality awareness and a culture of continuous improvement.

Desired Skills & Competencies

OEM Quality Management, Quality Assurance & Control, Customer Quality, Root Cause Analysis, CAPA, 8D Problem Solving, Quality Audits, ISO 9001, Technical Drawing Interpretation, Team Leadership, and Cross-Functional Collaboration.

Education & Experience

• B.Tech in Electrical Engineering, 710 years of relevant experience in Quality Assurance / Quality Control within an established OEM manufacturing organization.
• Experience in Data Center Infrastructure, Electrical Panels, Bus Ducts, or Power Distribution Systems is preferred.
• Hands-on experience in customer audits, complaint handling, CAPA, and manufacturing quality control is essential.

Key Performance Indicators (KPIs)

Customer Complaint Closure, First Pass Yield (FPY), Rejection & Rework Reduction, CAPA Effectiveness, Audit Compliance, Supplier Quality, Cost of Poor Quality (COPQ), and Customer Satisfaction.