Lead Quality Engineer

Quest Global; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Quest Global in Hyderabad, India seeks a Lead Quality Engineer to drive non-conformance management, root cause analysis, and continuous improvement across manufacturing and supporting functions.

The role focuses on coordinating investigations, leading crossfunctional teams, and implementing quality initiatives, with experience in ISO9001, ERP (SAP), and Six Sigma frameworks. Excellent communication and problem-solving skills are essential.

Qualifications

• Bachelor's degree in STEM from an accredited college.
• 5–8 years in Quality role with cross-functional RCA experience.
• ASQ CQE certification is desirable.
• Experience with ISO9001 and nuclear quality standards is preferred.

Responsibilities

• Lead review, investigation, and triage of non-conformances with clear containment, correction, root cause and validation.
• Coordinate field return analysis with internal teams and suppliers.
• Drive rapid issue resolution and implement lessons learned with crossfunctional partners.
• Facilitate crossfunctional RCA analyses and lead readouts with leadership.
• Support quality initiatives and track corrective actions and audit findings.
• Engage Voice of Customer data to identify improvement opportunities.

Skills

Quality management

Root cause analysis

Cross-functional collaboration

Data analysis

Communication

Education

Bachelors degree in STEM

Tools

SAP

Job description

As a Lead Quality Engineer, you will be responsible for:

Non-conformance Management

• Lead review, investigation, and triage of field and factory non-conformances, ensuring clear documentation of containment, correction, root cause, and validation.
• Coordinate field return analysis and failure investigations with internal teams and external suppliers.
• Partner crossfunctionally (Sales, Projects, Engineering, Operations, Sourcing, Services) to initiate early Stop Work actions, drive rapid issue resolution, and implement lessons learned.

Continuous Improvement

• Facilitate and lead crossfunctional root cause analyses using structured methodologies (8D, Apollo Reality Charting, 5Why, Ishikawa).
• Lead RCA readouts with leadership to align on root cause, corrective actions, and risk mitigation.
• Support BuiltIn Quality (BiQ) initiatives in Manufacturing by developing and executing quality improvement roadmaps.
• Track corrective actions and audit findings, ensuring timely and effective closure
• Conduct Voice of Customer engagement and analyze customer survey feedback to identify improvement opportunities.
• Perform quality data analysis, including use of AI tools where applicable, to identify trends, risks, and systemic issues.

Quality Management System Support

• Supporting internal audit program to assure compliance and evaluating effectiveness of Quality Management System to deliver intended results.
• Supporting Quality KPIs: customer satisfaction, customer issue and nonconformance resolution, CoPQ, continuous improvement and corrective action cycle times, line stops, risk analysis.
• Communicating and mentoring widely to cultivate a quality culture of customer passion, compliance, and waste reduction.
• Other
• Support deployment of new and emerging quality initiatives as required.
• Act as a trusted quality advisor to leadership and operational teams.

What You Will Bring:

• Bachelors degree in STEM majors (Science, Technology, Engineering, Mathematics) from an accredited college or Universityor equivalent.
• Have minimum 5 to 8 years in Quality role including demonstrated success facilitating cross-functional root cause analysis.

Desired Characteristics

• ASQ CQE certification.
• Experience with ISO9001 and nuclear quality standards.
• Experience with ERP systems (SAP).
• Hold Six Sigma Black or Green Belt and/or Lean certification.
• Be comfortable and effective working in new areas that require rapid problem solving
• Experience in controls and/or turbines.
• Have solid understanding of key manufacturing, supply chain, engineering, Services processes.
• Excellent communicator, works well in a team environment, appreciates challenges.
• Flexible, continuous learner, willing to share knowledge and experience
• Organizational skills to manage multiple and changing priorities.
• Presentation skills, both oral and written.

Leadership:

• Highly motivated, energetic, confident, self-starting personal characteristics
• Influences through others; builds direct and "behind the scenes" support for ideas
• Identifies opportunities and actively pursues appropriate changes with the input & support of the Quality Team
• Able to work well with global teams, including time-zone flexibility when necessary