Managing Consultant Account Management

Mastercard; Gurugram District; On-site; INR 300,000 - 540,000; Full time

Job summary

Mastercard Services is seeking a Managing Consultant, Services Account Management to drive growth across Asia Pacific. You will combine subject matter support, client engagement, and industry expertise to identify opportunities, shape client solutions, and support commercialization of Mastercard Services capabilities with regional teams.

The ideal candidate has deep knowledge of acquiring, processing, acceptance, and payment infrastructure, and can translate client challenges into actionable

Qualifications

• 6–10 years of experience in acquiring, payment processing, merchant payments.
• Knowledge of merchant acquiring, payment processing ecosystems.
• Experience supporting account management, solutioning, or partnership coordination.
• Strong client-facing communication and stakeholder management.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Professional level English language capability required.

Responsibilities

• Serve as a subject matter expert in acquiring, payment acceptance, processing, merchant acquiring, and payment infrastructure trends.
• Support the Regional Services Business Development teams and Account Management teams to identify, qualify, and advance acquiring & processing opportunities.
• Support the development of client growth plans, business cases, and solution recommendations that address key client priorities.
• Engage with clients to understand business challenges, document opportunities, and articulate the value of Mastercard Services capabilities, with the direction of the regional team.
• Support in preparing proposal content, commercial inputs, and client presentations for the regional team.
• Support the development of trusted working relationships with client stakeholders across acquiring banks, processors, fintechs, merchants, and payment ecosystem participants.
• Collaborate with cross-functional internal teams including Consulting, Product, Customer Solutions Center, and regional market teams to support integrated solutions for clients.
• Maintain a strong understanding of industry trends, competitive dynamics, regulatory developments, and emerging technologies impacting the acquiring and processing landscape.
• Support pipeline tracking, opportunity documentation, and reporting accuracy for the regional Services team.
• Contribute to thought leadership and knowledge sharing activities within the Acquiring & Processing practice.

Skills

Client engagement

Acquiring & processing knowledge

Stakeholder management

Communication

Analytical thinking

English proficiency

Education

Bachelor's degree

MBA or advanced degree

Job description

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant, Account Management. Managing Consultant, Services Account Management, Acquiring & Processing

Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting services to financial institutions and merchants worldwide. Within Services, the Acquiring & Processing practice helps financial institutions, processors, fintechs, merchants, and other ecosystem participants navigate the evolving payments landscape and unlock growth opportunities.

We are seeking a Managing Consultant, Services Account Management, to support the regional teams driving the growth of Mastercard’s Acquiring & Processing business across Asia Pacific. This role combines subject matter support, client engagement support, and industry expertise to help identify opportunities, support the shaping of client solutions, and support the commercialization of Mastercard Services capabilities led by authorized regional teams.

The ideal candidate brings strong knowledge of acquiring, processing, acceptance, payment infrastructure, and merchant ecosystems, coupled with the ability to translate client challenges into actionable growth opportunities.

Key questions for candidates

Are you passionate about helping clients solve complex acquiring, acceptance, and payment processing challenges?

Can you leverage your industry expertise to support the identification of business opportunities and contribute to client value?

Do you enjoy working across clients, account teams, and product specialists to bring innovative solutions to market?

Responsibilities

• Serve as a subject matter expert in acquiring, payment acceptance, processing, merchant acquiring, and payment infrastructure trends.
• Support the Regional Services Business Development teams and Account Management teams to identify, qualify, and advance acquiring & processing opportunities.
• Support the development of client growth plans, business cases, and solution recommendations that address key client priorities.
• Engage with clients to understand business challenges, document opportunities, and articulate the value of Mastercard Services capabilities, with the direction of the regional team.
• Support in preparing proposal content, commercial inputs, and client presentations for the regional team.
• Support the development of trusted working relationships with client stakeholders across acquiring banks, processors, fintechs, merchants, and payment ecosystem participants.
• Collaborate with cross-functional internal teams including Consulting, Product, Customer Solutions Center, and regional market teams to support integrated solutions for clients.
• Maintain a strong understanding of industry trends, competitive dynamics, regulatory developments, and emerging technologies impacting the acquiring and processing landscape.
• Support pipeline tracking, opportunity documentation, and reporting accuracy for the regional Services team.
• Contribute to thought leadership and knowledge sharing activities within the Acquiring & Processing practice.

Experience

• 6-10 years of experience in acquiring, payment processing, merchant payments, acceptance, fintech, payments consulting, or related financial services fields.
• Demonstrated knowledge of merchant acquiring, payment processing, acceptance ecosystems, payment gateways, processor economics, or related areas.
• Prior experience supporting account management, solutioning, consulting, product management, or partnership coordination.
• Strong client-facing communication and stakeholder management skills.
• Ability to engage credibly with senior stakeholders.
• Ability to translate complex industry concepts into clear business value propositions.
• Strong analytical, problem-solving, and structured thinking capabilities.
• Proven ability to work effectively across matrixed teams in a fast-paced environment.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Professional level English language capability required.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.