Manager Training/ Process Training Manager US Voice Process BPO GGN

Creative Indians; Gurugram District; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Creative Indians is seeking a Manager Training with 7+ years of experience in International Voice Process Training Management. The candidate should have at least 1+ year of formal Manager Training experience and be able to lead a team of Training Team Leaders and Trainers. Proficiency in training metrics is essential.

US shifts are expected, with the job located in Gurgaon. The role requires excellent communication skills and a proven track record in managing training programs for international

Qualifications

• 7+ years of experience in International Process Training Management.
• Minimum 1+ year as Manager Training in International Voice process (on paper).
• Experience leading Training Team Leaders and Trainers.

Responsibilities

• Lead and oversee international voice process training initiatives.
• Manage Training Team Leaders and Trainers to ensure program delivery and quality.
• Monitor and improve training metrics to achieve performance targets.

Skills

Training management

Team leadership

Excellent communication

US shifts

Job description

Need Manager Training only from International Voice Process BPO.

Must have Min 7+yrs exp in International Process Training Management and Min 1+yrs exp as a Manager Training on papers only from International Voice process

Handled a team of Training Team Leaders and Trainers.

Well Versed with Training Metrics.

US Shifts

Excellent Comms required

Job Location - Gurgaon