Manager Services

Aarna HR Solutions Pvt Ltd

New Delhi

On-site

INR 1,000,000 - 1,400,000

Full time

14 days+

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Job summary

A human resources recruitment firm is seeking a Manager - Services for a reputed MNC client. This role involves leading the service business, developing new markets, and coordinating with product experts. Candidates should possess a Graduate/Diploma in Engineering with significant experience in processing plants and furnaces. Strong leadership and client management skills are essential. The position is based in New Delhi, India, offering a chance to work with a leading organization in the industry.

Qualifications

15 to 20 years’ experience, including 5 to 8 years in Processing plants / Furnaces.
Rich experience in Processing equipment and Furnaces.
Familiar with mechanical design.

Responsibilities

Lead the Service business and coordinate with internal teams.
Responsible for marketing and execution of products.
Develop and improve the existing market.

Skills

Excellent leadership skills

Client focus

Good communication and coordination skills

Logical thinking ability

Team management experience

Education

Graduate / Diploma in Engineering (Mechanical / Electrical / Chemical)

Tools

MS Office

Job description

Aarna HR Solutions is a Human Resource Recruitment Company providing services to Various IT, ITES and Non-IT companies across India. Aarna HR Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire to excel.

We have openings for the position of "Manager- Services” for a reputed MNC client

Job Description

Job Specification

Job title: Manager - Services

Company Description

The company is one of the leading global suppliers of complete lines for the production and processing of flat carbon steel, stainless steel, and non-ferrous metal strip. Its lines consist of equipment for cold rolling, heat treatment, surface finishing, strip coating and finishing, punching and deep drawing, and for the regeneration of pickling acids. In addition, It supplies turnkey furnace systems for the steel, copper, and aluminum industries, as well as laser and resistance welding equipment for the metalworking industry.

They are globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation in the municipal and industrial sectors. The publicly listed technology Group is headquartered in Austria, and has a staff of around 25,700 employees. It operates over 250 sites worldwide.

Roles and Responsibilities

Lead the Service business of the Company which includes but not limited to business development in the following:

Revamping and upgradation of equipment
Servicing old equipment
O&M business
Spares and lifecycle market

In order to achieve this, it will be necessary to take care of the following activities:

Intracompany coordination (coordination with Product Experts, Manufacturing, Purchasing and Quality Assurance team as well as the Commercial Team)
Intercompany coordination (coordination of Group companies and Product Home as and when required)
Responsible for marketing as well as expediting and execution of the product.
The incumbent should be single point responsible for the specific account head but needs to coordinate with the product experts and other teams.
Responsible for the supplier Quality Control and Management (with the support of the Product experts and Quality engineering).

Major Duties

Development of new market and improve the already established market
Periodic visit to old and probable new customers as per the plan to be worked out
Identify new technical / commercial requirements and take up the matter with Local / Overseas experts on the product.
Identify possible changes in the market and provide feedback on the same.

Other Functions

Project kick-off meetings
Supplier manufacture kick-off meeting as and if required
Internal audit meetings
Quality internal meetings
Metals internal meetings

Key Performance Indicator

Generation of quantum of business
Generation of new kind of business
Expanding the client base
Ensuring the Quality in the business
Ensuring and improvement of Gross Margin

Education and Experience:

Graduate / Diploma in Engineering (Mechanical / Electrical / Chemical) with 15 to 20 years’ experience, of which at least 5 to 8 years should be in Processing plants / Furnaces, etc.

Desired Skills & Experience:

Excellent leadership skills
Client focus
Excellent PR with client and also within the company
Known to clients
Rich experience on Processing equipment and Furnaces (CGL, CPL, PPL, Color Coating lines, Cut To Length line, Cold Rolling Mills, Reheating and Heat treatment / Forging furnaces, combustion system, etc.)
Be familiar with mechanical design
Good logical thinking ability
Familiar with MS Office
Good communication and coordination skills with suppliers and customers
Good experience in supplier workshop management and production management
Good team management and improvement experience