Manager, Scrum Master

McDonald's Restaurants Limited; Hyderabad; Vor Ort; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

McDonald’s Restaurants Limited in Hyderabad is seeking an experienced Scrum Master to guide our Agile teams, ensure effective Scrum practices, and foster a culture of continuous improvement.

You will facilitate ceremonies, coach teams on Agile principles, remove blockers, and collaborate with product owners to maintain a groomed backlog and clear user stories. A CSM and 3+ years of delivery experience are preferred.

Qualifikationen

• Bachelor’s degree in CS, Engineering, Business, or related field.
• CSM or equivalent Agile certification preferred.
• 3+ years of experience as a Scrum Master in software/tech teams.
• Strong understanding of Scrum and Kanban.
• Excellent facilitation, coaching, and interpersonal skills.
• Proven ability to remove blockers and foster high-performing teams.
• Strong communication and stakeholder management.
• Experience with Jira, Confluence, Trello, or similar tools.

Aufgaben

• Serve as Scrum Master for one or more Agile teams and ensure proper Scrum implementation.
• Facilitate Sprint Planning, Daily Stand-ups, Review, and Retrospectives.
• Coach teams on Agile principles and self-organization.
• Identify and remove impediments blocking progress.
• Collaborate with Product Owners to maintain backlog and user stories.
• Track team performance using metrics like velocity and burn-down charts.
• Support cross-team coordination with stakeholders.
• Advocate for best practices in Agile PM and process efficiency.

Kenntnisse

CSM certification

Scrum & Kanban

Facilitation

Coaching

Stakeholder management

Jira/Confluence/Trello

Ausbildung

Bachelor’s degree in CS/Engineering/Business

Tools

Jira

Confluence

Trello

Jobbeschreibung

Job Description:

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Department Overview

McDonald’s is scaling its global data platform to deliver real-time, actionable insights that enhance operations and elevate the customer experience. Through Enterprise Data, Analytics, and AI (EDAA), we’re enabling a smarter, more connected ecosystem—driven by cloud technology, automation, and intelligent data engineering.

The Opportunity
We are looking for an experienced Scrum Master to guide our Agile teams, ensure effective Scrum practices, and foster a culture of continuous improvement.

Duties

Key Responsibilities

• Serve as the Scrum Master for one or more Agile teams, ensuring proper implementation of Scrum principles and practices.
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective.
• Coach the team on Agile principles and promote self-organization.
• Identify and remove impediments or blockers that hinder the team’s progress.
• Collaborate with Product Owners to maintain a well-groomed backlog and clear user stories.
• Track team performance using metrics (e.g., velocity, burn-down/up charts) and help identify improvement opportunities.
• Support cross-team collaboration and coordination with stakeholders.
• Advocate for best practices in Agile project management and process efficiency.

Qualifications

Required:

• Bachelor’s degree in computer science, Engineering, Business, or related field.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• 3+ years of experience as a Scrum master’s in software development or technology teams.
• Strong understanding of Agile frameworks (Scrum, Kanban).
• Excellent facilitation, coaching, and interpersonal skills.
• Proven experience in removing team blockers and fostering high-performing teams.
• Strong communication and stakeholder management skills.
• Experience with project management and collaboration tools (Jira, Confluence, Trello, etc.).

Preferred:

• Experience with team building and daily administrative coordination.
• Experience with distributed or remote Agile teams.
• Experience in software development, DevOps, or product management environments.
• Knowledge of metrics-driven team performance analysis.
• Experience scaling Agile practices across multiple teams or departments.
• Experience working on Machine Learning or AI-related products or teams.
• Expereince in Handling the PI Planning.

McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.