Manager - Scientific Services

Biomed Central; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Biomed Central is seeking a Manager - Scientific Services in Mumbai to lead development and delivery of high-quality scientific communications for pharmaceutical and healthcare clients.

The role combines scientific expertise, project leadership, stakeholder engagement, and commercial acumen to grow Springer Health+s Scientific Services business in India.

Qualifications

• Demonstrated experience in medical communications, medical affairs, or healthcare communications.
• Strong understanding of clinical research, publication practices, and evidence evaluation.
• Experience leading expert panels and coordinating scientific inputs.

Responsibilities

• Lead development of evidence-based scientific content and ensure scientific rigor and compliance.
• Collaborate with Medical Affairs and clients to align objectives with stakeholder needs.
• Coordinate reviews, prepare summaries, and build scientific insights for business growth.
• Engage KOLs and external experts to strengthen collaborations and opportunities.

Skills

Medical communications

Client engagement

Project leadership

Regulatory compliance

KOL engagement

Education

MBBS/MD/PharmD/PhD or life sciences

Tools

GPP2022

ICMJE guidelines

AMA style

Job description

Job Title

Manager - Scientific Services

Location

Mumbai

Job Summary

The Manager - Scientific Services - will lead the development and delivery of high-quality scientific communications and Medical Affairs initiatives for pharmaceutical and healthcare clients.

The role requires a blend of scientific expertise, project leadership, stakeholder engagement, and commercial acumen to deliver impactful solutions and support the growth of Springer Health+s Scientific Services business in India.

Key Responsibilities

Scientific Content & Medical Communications

• Develop evidence-based scientific content by leveraging strong Pharmaceutical Industry Knowledge and Product and Service Knowledge to ensure relevance, accuracy, and scientific rigor.
• Review evidence-based scientific content, ensuring scientific accuracy, quality, compliance, and alignment with client and stakeholder expectations through a Customer-Focused and Action-Oriented approach.

Medical Affairs & Client Engagement

• Partner with Medical Affairs teams to support strategic scientific objectives while effectively balancing stakeholders and fostering cross-functional collaboration.
• Participate in client meetings, advisory boards, and scientific discussions by applying Consultative Selling techniques and demonstrating strong scientific expertise.
• Provide scientific insights and recommendations that address client needs and support informed decision-making through a Customer-Focused and consultative approach.
• Build strong relationships with clients, KOLs, and healthcare professionals, ensuring long‑term engagement, trust, and customer satisfaction.

KOL Engagement

• Support identification and engagement of KOLs and external experts by utilizing strong industry networks and Pharmaceutical Industry Knowledge.
• Coordinate scientific reviews and expert inputs while effectively balancing diverse stakeholder perspectives and objectives.
• Develop meeting summaries, insight reports, and recommendations that translate expert feedback into actionable scientific and business outcomes.
• Develop national and international medical society and university tie‑ups to strengthen scientific collaborations and create opportunities for strategic partnerships and Business Development.

Project Leadership

• Manage multiple projects while ensuring quality, timelines, client satisfaction, and efficient resource utilization, supported by sound Financial Acumen and an Action-Oriented mindset.
• Collaborate with medical writers, editors, designers, and project teams to deliver high-quality scientific solutions that meet client requirements.
• Monitor project progress, identify risks, and implement mitigation plans proactively to ensure successful project execution and stakeholder satisfaction.

Business Growth

• Support proposals, capability presentations, and client pitches by combining scientific expertise with Consultative Selling, Business Development, and Product and Service Knowledge.
• Identify growth opportunities within existing and new accounts through a strong understanding of customer needs, market dynamics, and business objectives.
• Provide scientific input during project scoping and planning, incorporating Financial Acumen and strategic business considerations to support successful project outcomes.
• Contribute to business expansion efforts by maintaining a customer-centric approach and identifying opportunities to enhance service offerings and client value.

Compliance & Quality

• Ensure adherence to industry regulations, ethical standards, and company processes by applying comprehensive Pharmaceutical Industry Knowledge and quality-focused practices.
• Participate in quality assurance and continuous improvement initiatives to enhance operational excellence, client satisfaction, and service quality.

Team Development

• Mentor junior team members and contribute to scientific training programs by sharing expertise in scientific communications, therapeutic areas, and industry best practices.
• Promote knowledge sharing, collaboration, and scientific excellence while fostering a Customer-Focused, Action-Oriented, and high-performance team culture.
• Support the development of team capabilities related to Pharmaceutical Industry Knowledge, Product and Service Knowledge, stakeholder management, and business acumen.

Experience & Qualifications

Education

MBBS, MD, PharmD, M.Pharm, PhD, Life Sciences, or related healthcare qualification.

Additional qualifications in Medical Affairs, Medical Writing, Publications, or Management are advantageous.

Experience

• 8-10 years experience in Medical Communications, Medical Affairs, Scientific Services, or Healthcare Communications.
• Proven expertise in scientific content development and client engagement.
• Strong understanding of clinical research, evidence evaluation, and publication practices.
• Familiarity with GPP2022, ICMJE, AMA style, and pharmaceutical compliance requirements.
• Experience in leading expert consensus panels and managing structured scientific consensus initiatives.
• Knowledge of real-world evidence generation, with hands‑on experience conducting real-world studies end to end.