Manager - Scientific Services

Springer Healthcare; Mumbai; On-site; INR 1,400,000 - 2,300,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Springer Healthcare in Mumbai is seeking a Manager - Scientific Services to lead the development and delivery of high-quality scientific communications and Medical Affairs initiatives for pharmaceutical clients in India. The role requires scientific depth, project leadership, stakeholder engagement, and a commercial mindset to advance client value.

You will oversee content creation, medical writing, KOL engagement, and cross-functional collaboration, while mentoring junior staff and driving

Qualifications

• 8-10 years experience in Medical Communications or Medical Affairs.
• Proven ability to develop evidence-based scientific content.
• Strong understanding of clinical research, publication practices and regulatory expectations.
• Experience leading expert consensus panels and real-world evidence studies.

Responsibilities

• Lead scientific content development for medical communications programs.
• Engage with Medical Affairs, clients, KOLs, and cross-functional teams.
• Coordinate reviews, deliver meeting summaries and recommendations.
• Support business development through proposals and capability presentations.
• Ensure compliance with GPP2022, AMA style, and pharmaceutical guidelines.

Skills

Scientific content development

Client engagement

Stakeholder management

KOL engagement

Project leadership

Business development

Education

MBBS/MD/PharmD/PhD or Life Sciences

Medical Affairs / Medical Writing advantageous

Job description

Job Title

Manager - Scientific Services

Location

Mumbai

Job Summary

The Manager - Scientific Services - will lead the development and delivery of high-quality scientific communications and Medical Affairs initiatives for pharmaceutical and healthcare clients.

The role requires a blend of scientific expertise, project leadership, stakeholder engagement, and commercial acumen to deliver impactful solutions and support the growth of the organization's Scientific Services business in India.

Responsibilities

Scientific Content & Medical Communications

• Develop evidence-based scientific content by leveraging strong pharmaceutical industry knowledge and product and service knowledge to ensure relevance, accuracy, and scientific rigor.
• Review evidence-based scientific content, ensuring scientific accuracy, quality, compliance, and alignment with client and stakeholder expectations through a customer-focused and action-oriented approach.

Medical Affairs & Client Engagement

• Partner with Medical Affairs teams to support strategic scientific objectives while effectively balancing stakeholders and fostering cross-functional collaboration.
• Participate in client meetings, advisory boards, and scientific discussions by applying consultative selling techniques and demonstrating strong scientific expertise.
• Provide scientific insights and recommendations that address client needs and support informed decision-making through a customer-focused and consultative approach.
• Build strong relationships with clients, KOLs, and healthcare professionals, ensuring long-term engagement, trust, and customer satisfaction.

KOL Engagement

• Support identification and engagement of KOLs and external experts by utilizing strong industry networks and pharmaceutical industry knowledge.
• Coordinate scientific reviews and expert inputs while effectively balancing diverse stakeholder perspectives and objectives.
• Develop meeting summaries, insight reports, and recommendations that translate expert feedback into actionable scientific and business outcomes.
• Develop national and international medical society and university tie-ups to strengthen scientific collaborations and create opportunities for strategic partnerships and business development.

Project Leadership

• Manage multiple projects while ensuring quality, timelines, client satisfaction, and efficient resource utilization, supported by sound financial acumen and an action-oriented mindset.
• Collaborate with medical writers, editors, designers, and project teams to deliver high-quality scientific solutions that meet client requirements.
• Monitor project progress, identify risks, and implement mitigation plans proactively to ensure successful project execution and stakeholder satisfaction.

Business Growth

• Support proposals, capability presentations, and client pitches by combining scientific expertise with consultative selling, business development, and product and service knowledge.
• Identify growth opportunities within existing and new accounts through a strong understanding of customer needs, market dynamics, and business objectives.
• Provide scientific input during project scoping and planning, incorporating financial acumen and strategic business considerations to support successful project outcomes.
• Contribute to business expansion efforts by maintaining a customer‑centric approach and identifying opportunities to enhance service offerings and client value.

Compliance & Quality

• Ensure adherence to industry regulations, ethical standards, and company processes by applying comprehensive pharmaceutical industry knowledge and quality-focused practices.
• Participate in quality assurance and continuous improvement initiatives to enhance operational excellence, client satisfaction, and service quality.

Team Development

• Mentor junior team members and contribute to scientific training programs by sharing expertise in scientific communications, therapeutic areas, and industry best practices.
• Promote knowledge sharing, collaboration, and scientific excellence while fostering a customer-focused, action-oriented, and high-performance team culture.
• Support the development of team capabilities related to pharmaceutical industry knowledge, product and service knowledge, stakeholder management, and business acumen.

Experience & Qualifications

Education

MBBS, MD, PharmD, M.Pharm, PhD, Life Sciences, or related healthcare qualification.

Additional qualifications in Medical Affairs, Medical Writing, Publications, or Management are advantageous.

Experience

• 8-10 years experience in Medical Communications, Medical Affairs, Scientific Services, or Healthcare Communications.
• Proven expertise in scientific content development and client engagement.
• Strong understanding of clinical research, evidence evaluation, and publication practices.
• Familiarity with GPP2022, ICMJE, AMA style, and pharmaceutical compliance requirements.
• Experience in leading expert consensus panels and managing structured scientific consensus initiatives.
• Knowledge of real-world evidence generation, with hands-on experience conducting real-world studies end to end.