Manager - Sales Operations, NAMER

usemultiplier.com; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Multiplier is leading the global hiring revolution, enabling talent to thrive worldwide with a unified platform including EOR, AOR and Global Payroll products. The Sales Operations team in NAMER drives metrics and programs across Americas, with ownership for the NAMER business and a strong focus on data-driven improvement.

You will work with a high performing Revenue Operations team to optimize GTM motions, define processes, and build scalable programs that boost productivity and results across

Qualifications

• 5+ years in Sales Operations within a B2B SaaS environment.
• Administrative knowledge of Salesforce is essential.
• Knowledge of SQL scripts is a plus.
• Experience drafting commission plans and conducting forecast reviews.
• Startup experience is advantageous.

Responsibilities

• Be the go-to for Salesforce and related tech for NAMER sales & BD teams.
• Define and drive initiatives to hit regional metrics and goals.
• Identify and address problems proactively in SalesOps.
• Create programs to improve sales productivity and attainment.
• Collaborate cross-functionally to execute NAMER GTM deliverables.

Skills

Sales Operations

Salesforce Admin

SQL

Forecasting

Analytical mindset

Tools

Salesforce

Job description

About us:

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.

Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

What’s the opportunity?

The Sales Operations team at Multiplier is key to our GTM strategy and responsible for all sales metrics and sales motions in the Americas. This role requires a high degree of ownership and accountability owning the operational responsibilities for our NAMER business.

You will work with a high performing Revenue Operations team to drive the overall sales strategy, analytics, and programs impacting our overall business.

What you'll do:

• Be the go-to person for all things Salesforce and the surrounding tech stack for NAMER sales & BD teams

• You know the business metrics and the goals for the region to define and drive initiatives focused on achieving them

• Identify problems before they show up: proactive vs reactive SalesOps

• Define and execute programs to help sales team attain their goals and improve overall productivity

• Liaison cross functionally to execute on GTM deliverables for NAMER

• Look into the historical data to assess and benchmark and chart a course of action on what could have been done differently

• Optimize GTM motion by defining sales processes, design commission plans, define account segmentation methodology

• Establish repeatable and scalable processes

What are we looking for?

• 5+ years of working in a Sales Operations role in a B2B SaaS organization

• Administrative knowledge of Salesforce is non-negotiable

• Knowledge of SQL scripts is a plus

• Must have working knowledge of drafting Commission plans and conducting Forecast reviews

• Having worked in a startup environment is an advantage

• Ability to think non-linear given you will deal with variables to make decisions

• Strong spreadsheet and good communication skills

• Go-getter attitude: Able to operate independently with minimum supervision

• Result oriented, numbers driven and empathetic (acknowledge that behind all numbers is another human being)

Equal Employment Opportunity

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.