Manager - Reporting Operations

HSBC Holdings plc; Chennai; On-site; INR 2,000,000 - 2,800,000; Full time

Job summary

HSBC is seeking a Manager - Reporting Operations in Chennai to drive data-driven operational insights for the Head of Country Reporting Operations. You will deliver high-quality management information and provide hands-on execution support.

In this role, you will develop dashboards for delivery, analyse trends and root causes, maintain transformation data, track execution and surface blockers. You will also produce workforce insights and leadership materials for reviews.

Qualifications

• Strong analytical and problem-solving capability to translate complex financial data into actionable insights.
• Experience producing executive-level analysis, reporting and governance materials.
• Experience in matrix, global organisations with cross-functional delivery.
• Interest in Finance transformation, data analytics, automation and AI-enabled improvements.

Responsibilities

• Operational MI and dashboards: develop, standardise and automate dashboards for delivery, productivity, capacity, quality and service performance.
• Performance insights: analyze trends, variances, exceptions and root causes; recommend improvements.
• Transformation analytics: maintain milestone and benefit data; validate progress and flag deviations.
• Execution tracking: maintain action logs; follow up with owners and surface blockers.
• Workforce analytics: provide headcount, vacancy, attrition, recruitment insights for planning.
• Leadership materials: produce data, charts, and commentary for management reviews; implement repeatable reporting processes.

Skills

Analytical skills

Problem-solving

Executive reporting

Stakeholder engagement

Job description

Job Title: Manager - Reporting Operations

• The role sits within the Finance COO/Finance Operation function and provides data-driven operational insights and hands‑on execution support to the Head of Country Reporting Operations through high‑quality management information, analytical problem‑solving and disciplined tracking of agreed deliverables.

In this role, you will:

• Operational MI and dashboards: Develop, standardise and automate dashboards for delivery, productivity, capacity, quality and service performance.
• Performance insights: Analyse trends, variances, exceptions and root causes; recommend areas for management attention and operational improvement.
• Transformation analytics: Maintain initiative‑level milestone, benefit and dependency data; validate progress and flag deviations for accountable owners.
• Execution tracking: Maintain accurate detailed action and commitment logs; follow up with owners and surface overdue items and blockers.
• Workforce analytics: Produce headcount, vacancy, attrition, recruitment, capacity and productivity insights to inform planning.
• Leadership materials: Produce accurate data, charts, analytical commentary and supporting materials for management reviews; implement repeatable reporting processes.

To be successful you will:

• Strong analytical and problem‑solving capability, with the ability to convert complex financial and operational information into actionable management insights.
• Be inquisitive and challenging the status quo.
• Experience producing executive level analysis, reporting and governance materials for senior leadership and management forums.
• Experience working within complex, matrix global organisations and cross functional delivery environments.
• Strong interest in Finance transformation, data analytics, automation and AI- enabled operational improvement initiatives.
• Preferred Background
• Experience in FP&A, cost related experience would be an advantage.
• Experience supporting reporting automation, data transformation or AI enabled Finance initiatives would be advantageous.
• Good stakeholder interface.

Hsbc.Com/Careers

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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