Manager, Relationship Management

Alteryx Software India Private Limited; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Alteryx is seeking a Manager, Relationship Management in Bengaluru to lead a regional RM team focused on customer success, renewal management, and upsells. You’ll guide renewal opportunities, forecast revenue attainment, and coach team members in Alteryx platform knowledge and client-facing skills.

Deliverables include achieving renewal targets, collaborating with sales leaders to optimize processes, and presenting monthly/quarterly updates plus quarterly business reviews.

Qualifications

• 3+ years of experience in sales leadership or renewal management.
• 5+ years of full sales cycle management in tech/software.
• Proven track record in renewals or customer success.
• Ability to navigate objections and close renewals.

Responsibilities

• Lead, mentor, and develop a regional RM team focused on customer success and renewals.
• Drive renewal opportunities, forecasting, negotiations, and renewals before contract expiry.
• Accurately forecast revenue attainment and RM team performance.
• Mentor team members and develop learning plans for Alteryx platform knowledge.
• Collaborate with sales leaders to optimize processes and drive collaboration.
• Provide monthly/quarterly updates to sales teams and conduct quarterly business reviews.

Skills

Sales leadership

Renewal management

Account management

Forecasting

Negotiation

Team mentoring

Education

Bachelor's degree or equivalent

Tools

CRM systems

Job description

Meet the Moment with Alteryx We’re living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision – and Alteryx is leading the transformation. You’ll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you’re ready to meet the moment with innovation, curiosity, and excellence, there’s a place for you here.

The Manager, Relationship Management will be responsible for providing guidance and leadership to a highly motivated team of RM’s that focus on renewing and managing existing named accounts. Strong sales, customer management, commercial and the ability to quickly assess and understand a customer’s needs are essential to success in this role, in addition to inspiring, coaching and guiding the team to success. Your team would work through both proactive and reactive activity for the renewal and retention of customers by carefully managing and monitoring their customer base, outreach, forecasting and implementing the correct renewal strategy.

Find yourself checking a lot of these boxes but doubting whether you should apply?

At Alteryx, we support a growth mindset for our associates through all stages of their careers.

What you will do:

• Lead, mentor, and develop a regional Relationship Manager (RM) team that is focused on customer success, retention, and upsells
• Guide team through renewal opportunities, forecasting, negotiation and close of renewals prior to contract expiration
• Accurately forecast projected revenue attainment and performance of RM team
• Mentor team members through observation of their work and develop learning plans to improve their abilities, skills and knowledge of the Alteryx platform, RM strategies, and client facing skills
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success
• Provide monthly/quarterly updates to sales teams
• Conduct quarterly business reviews

Experience and Skills

• 3+ years of experience in sales leadership, renewal management or account management
• 5+ years of full sales cycle management in tech/software
• Proven track record of success in sales, renewal sales, or customer success or equivalent
• Demonstrated ability to effectively navigate customer objections and challenges toward a win-win outcome and renewal
• Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry
• Experience with forecasting and deal management
• Experience leading high transaction/volume teams with short sales cycles
• Bachelor's Degree or equivalent work experience

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Who We Are

Alteryx is a leading AI-ready data and analytics company that powers actionable insights to help organizations drive smarter, faster decisions with AI-ready data. More than 8,000 customers around the world rely on Alteryx to automate analytics, improve revenue performance, manage costs, and mitigate risk across their businesses.

Disclaimers

If you require reasonable accommodation as part of the recruiting process, please contact [e-mail].

Alteryx, Inc. is an Equal Employment Opportunity Employer.