Manager, Quality Automation

Ellucian; Bengaluru; Hybrid; INR 1,500,000 - 1,900,000; Full time

Benefits offered by this job

Health insurance

Learning & development programs

Education assistance

Parental leave

Employee referrals

Diversity and inclusion programs

Job summary

Ellucian in Bengaluru offers a role leading and advancing test automation across global delivery teams. You will architect and scale UI/API automation, drive continuous testing, and champion AI-assisted quality practices to improve release quality and speed.

The position requires hands-on automation, strong scripting skills, and collaboration with PMs, DevOps, and client teams to align with regulatory needs and delivery timelines.

Qualifications

• Experience leading test automation initiatives across global teams.
• Strong background in UI and API automation frameworks.
• Hands-on scripting in TypeScript/JavaScript or Python.
• Familiarity with AI-assisted testing concepts and CI/CD pipelines.

Responsibilities

• Design, develop, and maintain scalable UI and API test suites.
• Incorporate performance and security tests into CI/CD pipelines.
• Champion shift-left and AI-assisted testing practices.
• Collaborate with PMs, DevOps, and customer SMEs to ensure quality.
• Create dashboards to communicate quality metrics clearly.

Skills

Manual testing

Test design

Agile experience

Leadership

Scripting (TypeScript/JavaScript or Py

Tools

Playwright

Selenium

Postman

REST Assured

JMeter

K6

Gatling

OWASP ZAP

Job description

About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About The Opportunity

We are seeking someone with experience in software quality engineering to lead our test automation initiatives and help transform our quality engineering practices. This role combines deep technical expertise with people leadership, driving the adoption of modern automation frameworks, AI-assisted quality engineering practices, and continuous testing across globally distributed teams.

Where you will make an impact

• Drive the design, development, and execution of comprehensive test strategies covering functional, integration, regression, performance, and end-to-end testing.
• Technical Responsibility:
  • Building and maintaining UI (Playwright/Selenium) and API (Postman/REST Assured) automation suites that scale across multiple deployments.
  • Development of performance and security tests (JMeter/K6, OWASP ZAP) and integrate them into Git-based CI/CD pipelines.
  • Drive the adoption of AI-assisted testing capabilities to improve automation productivity, test generation, maintenance, intelligent test selection, and defect prediction.
  • Process and Enablement:
    • Collaborate with project managers, DevOps engineers, and customer SMEs to embed continuous testing throughout delivery.
    • Review and improve test automation code for reliability, maintainability, and speed.
    • Create and share dashboards and reports through tools such as SpiraTest or Azure DevOps to communicate quality metrics clearly.
    • Champion Shift-Left testing, continuous testing, and Quality Engineering best practices.
  • Client Engagement
    • Partner with higher-education institutions to capture testing requirements, demonstrate automation capabilities, and align with regulatory needs.
    • Act as a knowledgeable advisor on modern quality-engineering techniques, advocating for shift-left and risk-based testing strategies.

What You Will Bring

• Strong expertise in manual testing methodologies and test design techniques.
• Hands-on expertise with two or more of the following: Playwright, Selenium, Postman, REST Assured, JMeter, K6, Gatling, OWASP ZAP.
• Proficiency in scripting with TypeScript/JavaScript or Python; experience with Git, CI/CD tools.
• Experience working in Agile development environments.

Preferred Qualifications

• Experience working in an IT Services, Consulting, or Customer Delivery organization, supporting enterprise software implementations.
• Knowledge of AI-assisted testing tools and GenAI-based automation techniques.
• Experience with enterprise SaaS products and cloud-based applications.

Leadership Competencies

• Demonstrated ability to build, mentor, and lead distributed Quality Engineering teams.
• Strong communication skills, able to explain technical findings to developers, project leaders, and client stakeholders.
• Strong customer orientation with an appreciation for implementation timelines and customer success.
• Excellent analytical, problem-solving, and decision-making abilities.
• Growth mindset and curiosity—driven to learn, adapt, and elevate quality practices.

Work Environment

• Comfortable working in a highly collaborative, globally distributed environment.
• Flexible in work schedules, including evenings, to provide overlap with customer-facing implementation teams located in North America and other global regions.
• Comfortable participating in customer discussions, troubleshooting sessions, release validations, and critical production support activities when needed.

Success Measures

• Seamless execution with our Implementation teams distributed globally, contributing to successful customer deployments and high customer satisfaction.
• Faster, more reliable release cycles through effective automation and continuous testing.Improved product quality and reduction in escaped defects.
• Successful adoption of AI-assisted Quality Engineering practices.
• High-performing, engaged, and continuously developing Quality Engineering teams.

What makes #Ellucianlife

• 12 days vacation, 10 days causal leaves plus 11 public holidays
• Competitive gratuity policy
• Group insurance and Annual health checkup plan with a variety of family and wellness benefits.
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Wellness
• Headspace (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare – caregiver support
• Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities
  • LinkedIn Learning