Manager - Quality

CCL Products (India) Limited; Tirupati; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CCL Products (India) Limited is seeking a QA/QC leader to ensure raw materials and packaging compliance with quality parameters and taste evaluation. You will oversee GMP, hygiene controls, and product quality checks, including Finished Goods verification and PRE‑requisite programs.

This role requires robust documentation control, COA validation, and supplier audits to meet FSSC 22000, Organic, and social compliance standards.

Qualifications

• Experience in QA/QC and quality systems oversight.
• Knowledge of GMP, ISO/FSSC 22000, and regulatory audits.
• Ability to lead supplier audits and document control processes.

Responsibilities

• Ensure raw materials and packaging meet quality and safety standards.
• Oversee production quality checks and finished goods verification.
• Maintain documentation, COA validation, and record management.
• Ensure compliance with food safety, quality management systems, and sustainability standards.
• Support cross‑functional teams with training and data analytics for quality decisions.
• Lead QA/QC improvements and mentor the QA/QC team.

Skills

Quality Assurance

GMP/ISO Compliance

Audit & Compliance

Documentation

Tools

NetSuite

Job description

Job Description

1. Raw Materials & Packaging Compliance

• Ensure raw material compliance with quality parameters and taste evaluation.
• Approve MRIN (Material Receipt & Inspection Note) for raw materials and packaging materials.
• Vendor qualification, documents verification (COA, SAQ, PM specs, certifications, sustainability requirements).
• Packaging material validation, artworks, and labels control.
• Supplier audits and periodic performance evaluation.

2. Production & Process Quality

• Oversee agglomeration and other product quality checks.
• Conduct FG (Finished Goods) Second Pass Verification and documentation.
• GMP, hygiene controls, and compliance verification.
• PRP (Pre-requisite Programs) controls and documentation.
• Pest control compliance monitoring and effectiveness verification.
• Calibration, ALC documentation, and sample data management.

3. Quality Systems & Documentation

• All departmental document control and record management.
• Ensure compliance with Food Safety, QMS (ISO/FSSC 22000), Social, and Sustainability standards.
• Objective setting, evidence preparation, and documentation for audits.
• Contracts, specifications, COA, and outgoing documents control.
• Outgoing COA verification and sign-off.
• MIS reports preparation (Quality, Budget, Certification, and Sustainability).

4. Compliance & Certification

• Sustainability audits documentation, Organic coffee documents, and traceability accountability.
• Social compliance audit preparation (SMETA/SA8000/SEDEX or equivalent).
• Certification audits follow-up (FSSC 22000, Organic, Rainforest Alliance, Fairtrade, etc.).
• Regulatory compliance (FSSAI, EU, USFDA, Codex, etc.) for products and packaging.
• All PRPs and CCPs validation, monitoring, and verification.

5. Cross-functional Support & Systems

• NetSuite entries verification and quality follow-up.
• Payment follow-up related to certifications, inspections, and inventory quality charges.
• Training & development of inter-departmental staff on quality systems and hygiene practices.

6. Continuous Improvement & Leadership

• Lead quality improvement initiatives across departments.
• Drive digital quality documentation and data analytics for decision-making.
• Support product development with sensory evaluation and shelf-life studies.
• Establish strong vendor partnerships through continuous quality improvement.
• People management, mentoring, and competency development of the QA/QC team.