Manager - Quality

DIAGEO India; Nanded District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DIAGEO India is seeking a Unit Quality Manager to collaborate with the unit team to strengthen quality systems and capability development across raw materials, packaging, liquids, and finished goods. You will drive end-to-end quality, conduct inspections, and lead CAPA and root-cause investigations to ensure adherence to UFPS standards.

You will also develop training, implement ISO 9000/22000, and coordinate internal audits, demonstrating strong cross-functional communication and coaching skills

Qualifications

• Postgraduate caliber or equivalent in Chemistry/Microbiology/Biochemistry/Bio-technology/Food technology/DIFAT.
• 6-8 years of experience in QA and Quality Systems in Food Processing / FMCG – Distillery, Brewery and Beverage Industry.
• Hands-on knowledge of quality management systems, developing quality related SOPs and its control.
• Experience in handling quality improvement projects.
• Knowledge of Microsoft Office package.
• Certified lead auditor for ISO 9001, ISO 22000, etc.

Responsibilities

• Quality Operations: partner with unit team to improve and sustain quality systems and capability development; perform end-of-line inspection of finished goods per UFPS standards; conduct RM/PM inspection and sensory evaluation; lead root cause investigations; ensure unit quality team capability development; ensure regulatory compliance; plan and conduct internal audits and MRMs for FSMS; submit MIS reports; support inter-departmental teams for production in line with quality standards; monitor end-of-line defects and customer CAPA closures.

Skills

Quality systems

SOP development

Quality improvement

MS Office

ISO 9001/22000 audit

Education

Postgraduate science degree

Job description

The purpose of the role is to collaborate with the unit team to improve and sustain quality systems and capability development at the unit level and ensure end to end quality of raw material, packaging material, liquids and finished goods

TYPICAL ROLE REQUIREMENTS

Qualification

Post Graduate caliber or equivalent - preferably in Chemistry/Microbiology/Biochemistry/Bio-technology/Food technology/DIFAT

Experience

6-8 years of experience in the areas of Quality Assurance and Quality Systems on Food Processing / FMCG –Distillery, Brewery and Beverage Industry

• Hands on experience and in-depth knowledge of quality management systems, developing quality related SOPs and its control
• Experience in handling quality improvement projects
• Knowledge of Microsoft Office package
• Certified lead auditor for ISO 9001, ISO 22000, etc.

Best Suited for Someone who

• Experience in working across functions with various stakeholders
• Excellent coaching, influencing and communication skills

AREAS OF RESPONSIBILITY PERFORMANCE MEASURES

1. Quality Operations

• Play a pivotal role as unit quality manager in collaboration with unit team to improve and sustain quality systems and capability development at unit level
• Carry out end of the line inspection of all finished goods at the unit as per UFPS standards
• Conduct RM/PM inspection as per standards and sensory evaluation of samples
• Lead root cause problem solving investigations for issues that occur on quality at units
• Responsible for capability development of unit quality team on quality standards
• Engage unit quality teams for the implementation of quality standards
• Ensure all regulatory requirements to be complied without any deviations
• Responsible for planning and conducting periodic Internal Audit, MRM for FSMS
• Ensure MIS report submission to Unit Head, Cluster QA & QA-HO as & when required
• Support all inter-departmental teams for ensuring smooth production in line with adherence to quality standards
• End of line defects (PPM)
• Customer complaint closure (Lead time & CAPA verification
• Adherence to quality standards

2 Training

• Develop Training calendar and impart training on quality related topics to unit team
• Responsible for certification/implementation of ISO 9000/22000 as per organization requirements.
• Ensure training of unit team for skills such as cross functional, quality etc.

3 CAPA

• Ensure CAPA to all quality issues including customer complaints if any
• Drive improvements in areas where targets are not met using RCPS methodology
• Responsible for working-out and verification of CAPA with process owners

Diversity statement:

Our purpose is Crafting iconic drinks chosen for life's moments. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We accept diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.