Manager, QA Engineering

Simple, a Netsmart solution; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive compensation package

Comprehensive benefits

Job summary

Simple, a Netsmart solution, is seeking a QA Engineering Manager in Bengaluru, India, with over 14 years of experience in QA and software engineering. The individual will lead senior QA teams, strategize business objectives, and enhance product quality across departments.

The ideal candidate should possess substantial experience in health care organizations and demonstrate strong leadership and problem-solving skills. This role offers a competitive compensation package and a commitment to professional growth.

Qualifications

• 14+ years of experience in QA, software engineering, or test automation.
• Experience managing cross-functional or multi-site QA teams.
• Deep understanding of test automation and quality metrics.

Responsibilities

• Lead senior QA teams across engineering, DevOps, and product functions.
• Establish scalable test automation and performance testing systems.
• Drive improvements in internal processes and monitor their effectiveness.

Skills

Leadership

Test automation

Performance management

Cross-functional team management

Analytical skills

Education

Bachelor's degree in computer information systems or equivalent

Tools

CI/CD tools

Job description

Job Description

QA Engineering Manager with 14+ years is responsible for productivity and delivery of web‑based development programs for assigned products. He or she hires, develops, and coaches associates on an ongoing basis, serving as the Netsmart technical leader on multiple significant Netsmart modules or products and recognized as a technology and solution visionary within the organization.

Essential Duties and Responsibilities

• Strategize and set business operational objectives, business requirements, product roadmaps, and related technical specifications. Oversee completion of department goals, strategies, and budgets.
• Effectively and routinely review reporting on operational metrics and status, making plan changes as needed.
• Set the strategic direction for QA across departments or regions.
• Lead senior QA teams across engineering, DevOps, and product functions.
• Identify the need for and drive changes in engineering processes.
• Oversee budget and accountability for assigned engineering teams.
• Document performance, obtain input from other resources, and take correct action when needed.
• Apply broader industry knowledge to assigned products.
• Drive improvements in internal processes and monitor their effectiveness.
• Establish scalable test automation and performance testing systems.
• Partner with technology leadership on release and platform quality.
• Ensure adherence to regulatory and compliance frameworks.
• Represent quality standards at executive or board level.
• Hire, mentor, and develop senior QA talent.
• Build a culture of quality and test‑first thinking across the organization.
• Maintain a fully high‑functioning and accountable engineering team.

Qualifications

Education

• Requires a bachelor’s degree in computer information systems, computer science, or an equivalent combination of experience and education.

Specialized Knowledge

• Must understand general programming standards, operating systems, workflow cycles, development life cycle, and terminology.
• Requires a general understanding of business operations, business terminology, and business communications.

Experience

• 14+ years of experience in QA, software engineering, or test automation.
• Track record building and scaling QA functions in health care organizations mandatory.
• Strong leadership and operational skills.
• Experience managing cross‑functional or multi‑site QA teams.
• Ability to define and evolve QA practices, tooling, and frameworks.
• Skilled in performance management, hiring, and organizational growth.
• Deep understanding of test automation, CI/CD, and quality metrics.
• Experience with compliance, risk, or security testing protocols.
• Confidence working with C‑suite, product, and engineering leadership.

Knowledge And Skills

• Strong software development skills, including automation and tooling related to systems under test.
• Ability to apply Artificial Intelligence (AI) to accelerate delivery of products while increasing quality.
• Strong leadership skills, including coaching, team‑building, and conflict resolution.
• Organizational and strategic management skills, including budget and business planning and forecasting.
• Strong analytical and problem‑solving skills.
• Ability to manage human capital across multiple geographies and organizations to drive workforce development and achieve desired results.
• Advanced communication skills catered to a wide variety of audiences (e.g., written, verbal, presentation); mastery in English and local language.
• Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains.
• Advanced multi‑tasking and prioritization skills.
• Good understanding of the company’s policies and processes.

Impact/Scope

• Collaborates across functions to deliver multidisciplinary engineering solutions.
• Typically interacts with high‑level individual contributors, managers, directors, and VPs and SVPs for internal and external suppliers, partners, and customers.
• Drives large and complex cross‑organizational business initiatives.

About Netsmart

Netsmart is a U.S.-based health‑information technology (HIT) company focused especially on human services, behavioral health, post‑acute care (home health, hospice, senior living, etc.). Netsmart is private, owned by private equity investors (GI Partners, TA Associates, etc.). The product suite revolves around electronic health records (EHRs), health information exchange (HIE), analytics, population health management, telehealth / virtual care, and tools to support administrative / financial workflows (billing, claims, scheduling, etc.). Netsmart has grown through a combination of new product development and acquisitions (for example: Remarkable Health to boost behavioral health / AI‑assisted documentation; Change Healthcare’s home care & hospice solutions; Health MEDX, etc.).

Why Join Us?

• Collaborate with talented professionals passionate about technology.
• Work in a supportive and inclusive environment where your growth is prioritized.
• Access professional development opportunities, including certifications and training.

Benefits

Enjoy a competitive compensation package and comprehensive benefits.

Equal Opportunity Employment

Netsmart is proud to be an equal‑opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion, and transfer, are based on performance, qualifications, abilities, education, and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug‑free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post‑offer candidates are required to successfully complete a pre‑employment background check, which is provided at Netsmart’s sole expense.