Manager, QA Engineering

Netsmart; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development opportunities

Supportive and inclusive environment

Job summary

Netsmart based in Bengaluru is looking for a seasoned QA Leader to drive strategic objectives and oversee departmental goals. With over 14 years of experience in QA, you will manage multi-site teams and enhance operational efficiencies across the organization.

The ideal candidate will bring deep expertise in test automation and quality metrics while fostering a culture of quality. A competitive compensation package with professional development opportunities awaits.

Qualifications

• 14+ years of experience in QA, software engineering, or test automation.
• Experience in building and scaling QA functions in health care organizations.
• Deep understanding of compliance, risk, or security testing protocols.

Responsibilities

• Strategize and set business operational objectives.
• Oversee department goals and budget completion.
• Drive improvements in internal processes.

Skills

Test automation

Leadership

Analytical skills

Communication

Cross-functional management

Education

Bachelor's degree in computer information systems or computer science

Job description

Responsibilities

Strategize and set business operational objectives, business requirements, product roadmaps, and related technical specifications.

Oversee completion of department goals, strategies, and budgets.

Effectively and routinely review reporting on operational metrics and status and make plan changes as needed.

Set the strategic direction for QA across departments or regions.

Lead senior QA teams across engineering, DevOps, and product functions.

Identify the need for and drive changes in engineering processes.

Oversee budget and accountability for assigned engineering teams.

Document performance, obtaining input from other resources, and take correct action when needed.

Understand and apply broader industry knowledge for assigned products.

Drive improvements in internal processes and monitor their effectiveness.

Establish scalable test automation and performance testing systems.

Partner with technology leadership on release and platform quality.

Ensure adherence to regulatory and compliance frameworks.

Represent quality standards at executive or board level.

Hire, mentor, and develop senior QA talent.

Build a culture of quality and test‑first thinking across the organization.

Maintain a fully high‑functioning and accountable engineering team.

Qualifications

• Education: Bachelor’s degree in computer information systems or computer science, or an equivalent combination of experience and education.
• Experience: 14+ years in QA, software engineering, or test automation, with a mandatory track record of building and scaling QA functions in health care organizations.
• Leadership: Strong leadership and operational skills, experience managing cross‑functional or multi‑site QA teams, and defining and evolving QA practices, tooling, and frameworks.
• Technical: Deep understanding of test automation, CI/CD, quality metrics, compliance, risk, or security testing protocols.
• AI: Ability to apply Artificial Intelligence to accelerate delivery while increasing quality.
• Communication: Advanced written, verbal, and presentation skills tailored to diverse audiences; mastery of English and local language.
• Organizational: Ability to manage human capital across multiple geographies, with advanced budget and business planning and forecasting skills.
• Analytical: Strong analytical and problem‑solving skills and ability to build a test‑first culture.

Benefits

• Competitive compensation package and comprehensive benefits.
• Professional development opportunities, including certifications and training.
• Supportive and inclusive environment where growth is prioritized.

EEO Statement

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.