Manager - Public Relations and Corporate Communication
Darwinbox Digital Solutions Pvt. Ltd.
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Job summary
Darwinbox Digital Solutions Pvt. Ltd. in Bengaluru is seeking a Manager - PR & Corporate Communications to lead external communications, media relations, and corporate reputation. This role focuses on strategic messaging, leadership visibility, and integrated communications across digital platforms.
The ideal candidate will bring strong storytelling, stakeholder management, and a track record of proactive PR programs, with the ability to work with senior leadership and cross‑functional teams.
Qualifications
- Bachelor level degree in communications, PR, journalism, marketing, or related field.
- MBA/PGDM in marketing or communications is preferred.
- Minimum 5+ years in PR, corporate communications, or related fields.
Responsibilities
- Own and drive PR and corporate communications strategy aligned with business priorities.
- Develop narratives around company, leadership, milestones, and industry themes.
- Build relationships with journalists, editors, and media outlets.
- Identify media opportunities and maintain a stories pipeline.
- Draft press releases, media notes, quotes, and briefing documents.
- Collaborate with senior leaders to translate complex business into clear narratives.
- Manage PR agencies, briefs, outputs, and measurement of outcomes.
- Support crisis and reputation management with prepared messaging.
- Track reputation metrics and provide insights for strategy.
Skills
Education
Job description
Manager - Public Relations and Corporate Communication 29-09-2026 Bangalore, Karnataka, India
Job Description
We are seeking an experienced and strategic Manager - PR & Corporate Communications to lead and strengthen the organisation’s external communications, media relations, corporate reputation, digital communications, and online reputation management initiatives.
The role will be responsible for developing and executing PR and corporate communication strategies, building strong media relationships, creating compelling corporate narratives, managing external communication partners, supporting leadership visibility, and contributing to broader brand and marketing initiatives.
The ideal candidate will have strong experience in PR, corporate communications, media relations, digital communications, or integrated marketing, with a proven track record of managing proactive PR programs and working with senior leadership. The candidate should possess excellent storytelling capabilities, strong understanding of the Indian media ecosystem, stakeholder management skills, and the ability to operate across strategy and hands‑on execution.
Own and drive the organisation’s PR and corporate communications strategy aligned with business and brand priorities.
Develop compelling narratives around the company, its businesses, products, leadership, innovation, milestones, and broader industry themes.
Build and maintain strong relationships with journalists, editors, industry publications, and other relevant media stakeholders.
Identify proactive media opportunities and develop a sustained pipeline of stories, features, interviews, opinion pieces, and leadership commentary.
Draft and manage press releases, media notes, leadership quotes, authored articles, talking points, FAQs, briefing documents, and other communication materials.
Work closely with senior leadership and internal stakeholders to identify relevant stories and translate complex business developments into clear and engaging narratives.
Manage PR agencies and external partners, including briefs, deliverables, quality of output, and measurement of outcomes.
Support communications around key corporate developments, partnerships, product launches, industry developments, and business milestones.
Monitor the external narrative around the company and its sector, identifying communication opportunities and emerging reputational risks.
Support crisis and issues communication, including preparedness, stakeholder coordination, and response messaging where required.
Develop mechanisms to track and evaluate the effectiveness of PR and corporate communication initiatives.
Build and maintain strong relationships with business, financial, technology, consumer, and relevant industry media.
Identify opportunities for leadership profiling, interviews, contributed articles, panel discussions, industry forums, and other thought‑leadership platforms.
Develop and execute proactive media engagement programs to strengthen the company’s visibility and positioning.
Work with senior leaders to develop thought‑leadership narratives and communication platforms.
Prepare senior leadership for media interactions through briefing notes, talking points, FAQs, and interview preparation.
Identify relevant industry trends and conversations where the organisation and its leaders can contribute meaningfully.
Track media coverage, sentiment, share of voice, and key industry narratives.
Contribute to the organisation’s digital and social media presence in collaboration with relevant internal teams and external partners.
Translate corporate, business, product, and brand narratives into content suited for LinkedIn, Instagram, X, YouTube, and other relevant platforms.
Contribute to content calendars, campaigns, topical communication, and leadership‑led social media initiatives.
Identify opportunities to improve content quality, engagement, and consistency across digital touchpoints.
Support both strategic thinking and day‑to‑day execution of digital communication initiatives.
Work collaboratively on integrated campaigns where PR, social media, digital content, and brand communication intersect.
Ensure consistency of messaging and brand narrative across external digital platforms.
Play an active role in managing the organisation’s online reputation, with particular focus on customer‑facing platforms such as Google Play Store and other relevant digital channels.
Monitor ratings, reviews, customer conversations, and emerging reputation trends.
Work closely with Customer Experience, Product, Operations, and other teams to identify recurring customer concerns.
Develop frameworks for review responses, escalation, and reputation management while maintaining the appropriate brand tone.
Coordinate with relevant internal teams to ensure timely and appropriate responses to reputation‑related issues.
Use ORM insights as an input into broader customer experience, communication, and brand decisions.
Track reputation metrics and identify initiatives that can sustainably improve customer perception across digital platforms.
Contribute to brand initiatives and integrated marketing campaigns across strategic and operational requirements.
Work collaboratively on campaign development, communication strategy, messaging, creative briefs, launches, and execution.
Ensure consistency of brand narrative and communication across PR, digital, social, and customer‑facing touchpoints.
Coordinate with internal teams, creative agencies, media partners, and other external stakeholders for execution of marketing initiatives.
Participate in ideation and planning for larger brand and marketing campaigns while taking ownership of specific workstreams.
Support consumer and market research, competitive tracking, and campaign analysis where relevant.
Bring together insights from media, consumers, digital channels, and ORM to strengthen the organisation’s overall brand and communication strategy.
Work closely with the CMO, senior leadership, business heads, product teams, and other stakeholders to identify communication opportunities and requirements.
Build strong working relationships across Marketing, Brand, Social Media, Digital Marketing, Business, Product, Customer Experience, and Operations teams.
Manage multiple stakeholders and communication priorities simultaneously.
Provide communication counsel to internal stakeholders on external messaging and positioning.
Ensure timely alignment and approvals for key communication initiatives.
Maintain strong confidentiality and discretion while handling sensitive corporate and business information.
Manage PR agencies and other external communication partners.
Develop clear briefs, objectives, deliverables, timelines, and success metrics for agency partners.
Review and ensure the quality of PR, content, media, and communication outputs.
Track agency performance and ensure delivery against agreed objectives.
Identify opportunities to improve agency effectiveness, media outcomes, and overall communication efficiency.
Coordinate with creative, digital, media, and other marketing partners as required.
Track and analyse PR and corporate communication performance.
Monitor media coverage, share of voice, sentiment, reach, leadership visibility, and other relevant communication metrics.
Prepare regular PR and communication reports for senior leadership.
Identify performance gaps and opportunities to improve communication effectiveness.
Use media, digital, ORM, and consumer insights to inform communication strategy.
Track campaign performance and provide recommendations for future initiatives.
Support the development and implementation of crisis and issues communication frameworks.
Monitor emerging reputational risks across media, social media, digital platforms, and customer channels.
Coordinate with internal stakeholders to ensure timely and consistent communication during sensitive situations.
Develop crisis communication materials, FAQs, talking points, and response frameworks as required.
Support senior leadership and relevant teams during reputation‑sensitive situations.
Ensure communication remains accurate, consistent, timely, and aligned with organisational policies.
Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, Business Administration, or a related field.
MBA/PGDM in Marketing, Communications, or Business Management is preferred.
5+ years of relevant experience in PR, Corporate Communications, Media Relations, Digital Communications, Integrated Marketing, or related fields.
Strong experience in managing media relations and proactive PR programs.
Proven experience in developing corporate narratives and communication strategies.
Experience working with senior leadership, CXOs, founders, journalists, agencies, and cross‑functional stakeholders.
Experience managing PR agencies and external communication partners.
Experience in financial services, fintech, consumer internet, technology, or other high‑growth consumer businesses is preferred.
Strong understanding of the Indian media and digital ecosystem.
Excellent written and verbal communication skills.
Strong storytelling and content development capabilities.
Ability to convert complex business information into clear, engaging, and compelling narratives.
Strong understanding of corporate communications, media relations, thought leadership, and reputation management.
Strong stakeholder management and relationship‑building skills.
Ability to work across strategy and hands‑on execution.
Strong project management and organisational skills.
Good commercial and business understanding.
Strong judgement, attention to detail, and execution orientation.
Experience managing communication across LinkedIn, Instagram, X, YouTube, and other digital platforms.
Understanding of digital content, social media trends, and leadership communication.
Experience working on integrated PR, social media, and digital campaigns.
Exposure to social listening and digital reputation management tools.
Experience working with fintech, NBFC, banking, digital lending, financial services, or consumer technology companies.
Understanding of financial products, digital lending, consumer finance, and the broader financial services ecosystem.
Experience communicating complex financial products or business developments to consumer and business audiences.
Experience working directly with founders, CXOs, and senior business leaders.
Strong relationships across business, financial, technology, and consumer media.
Experience building proactive thought‑leadership programs.
Experience developing executive visibility and leadership positioning.
Exposure to crisis and issues management.
Experience tracking media coverage, sentiment, share of voice, reach, and other PR metrics.
Experience managing online reputation and customer reviews.
Ability to use media, digital, and customer insights to improve communication strategy.
Familiarity with social listening, media monitoring, and reputation management tools.
Opportunity to shape and strengthen the corporate reputation of a fast‑growing fintech organisation.
Exposure to digital lending, fintech, financial services, and innovative financial products.
Opportunity to work closely with senior leadership and business leaders.
Opportunity to build strong relationships across leading business, financial, technology, and consumer media.
Significant ownership of PR, corporate communications, thought leadership, and reputation initiatives.
Exposure to broader Brand, Digital Marketing, Social Media, and integrated marketing initiatives.
Collaborative, performance‑driven, and growth‑focused culture.
Continuous learning, leadership development, and career growth opportunities.
Competitive compensation and benefits.
Position: Manager - PR & Corporate Communications
Function: Marketing
Employment Type: Full‑Time
Experience Level: Mid‑Senior Level (5+ Years)
Reporting to: Chief Marketing Officer / Marketing Leadership
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