Manager - Order to Cash (OTC) Process

Jones Lang Lasalle Property Consultants India Pvt Ltd; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Gurugram is seeking a Manager for the OTC domain to lead a team of 30+ professionals, manage invoicing and revenue recognition, and collaborate with markets and controllership to ensure accuracy and compliance.

The role requires accounting expertise, strong communication, and a proactive, independent work style in a fast-paced environment. On-site location in Gurugram with standard hours and a US shift.

Qualifications

• Excellent attention to detail and strong written and oral communication required.
• Proficiency in Microsoft Office, particularly Excel (including vlookups, pivot tables, etc.).
• End-to-end knowledge of Accounts Receivables (Customer Data, Credit Setup, Invoicing, Cash Apps, Collections).

Responsibilities

• Assist in overall OTC domains and hands-on experience in leading 30+ FTE.
• Manage OTC cycle and ensure revenue recognition for contracts.
• Coordinate with local markets and corporate controllership for timely updates and approvals.
• Prepare monthly revenue accruals and collaborate on client invoicing and prebilled deliverables.

Skills

Attention to detail

Communication

Organization & analysis

Excel proficiency

SalesForce experience

Self-starter

Team player

Education

Accounting degree

Tools

SalesForce

PeopleSoft/SAGE

Job description

Manager - Contract to Billing JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Team Manager Role – OTC

What this job involves:

Responsibilities:

• Assist in over all OTC domains and hands on experience in leading 30+ FTE
• Aide in the proper management of OTC cycle (Customer master Data, Credit Setup, Invoicing, Cash Apps, Collections ,contracts and projects to ensure appropriate revenue recognition for contracts.
• Engage with local markets teams to ensure updates or changes to contracts are timely and accurately reflected
• Engage with Corporate controllership to ensure appropriate approval of contracts occurs and proper revenue recognition is achieved Ensure timely & accurate month end/year end closing Assist stakeholders with Daily/weekly/monthly reporting Handle mailbox /Workflow tools -for request and query management Ensure service delivery as agreed KPIs’ Update SOPs to capture the exceptions while processing as and when required Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently. Provide assistance and supporting during internal/external audits Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Collaborative support with project managers, delivery leads and sales leads on new and renewal client agreements Monthly billing reports to collaborate with managers, review with select clients, and secure pre-approvals for invoicing Invoice and ensure they are accurately submitted, per client requirements via email or through client portals (upload) Setup, invoice, report and recognize deferred revenue based on contract or client requests for prebilled deliverables Create monthly revenue accruals for assigned client projects, to align with the business line’s forecast 3rd party/vendor billings, month-end cost accruals and vendor invoice coding/approvals as part of the relationship undefined

Qualifications:

Excellent attention to detail and strong written and oral communication requiredSkilled in organization and analysis with clear vision to attain business goals.Proficiency in Microsoft Office, particularly Excel (including vlookups, pivot tables, etc.)Prior SalesForce & PeopleSoft/SAGE and/or real estate experience is a plusMust be a self-starter with the ability to excel in a fast paced and customer service-oriented environmentSoft skills to include Professional and assertive with Operational and Sales teams to ensure approval deadlines are met and audit-friendly paperwork is present; Accrual vs. Invoice (AVI) analysis of variances and follow-up action for your assigned project, monthly collaboration with JLL Controllership.

Requirements:

• Ability Degree in Accounting or relevant professional accountancy qualification.
• Should be comfortable working in US Shift (5:30 pm – 2:30 am)
• 15+ years of accounting experience in Business management (OTC), Third party client Management, Shared Services (GCC) setups.
• This position must be able to interact effectively with both the internal and external client teams daily
• Proven track of team leading experience of 40+ FTE.
• Ability to multi-task and work in a dynamic and fast-paced environment
• Team player and yet able to work independently.
• End to end knowledge of Accounts Receivables (Customer Data, Credit Setup, Invoicing, Cash Apps, Collections)
• Leadership and Team Management, Process Improvement and Optimization
• Develop and implement accounts receivable policies, procedures
• Assess and mitigate risks associated with accounts receivable
• Key Stakeholder Engagement

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.