Manager – O&M

Esyasoft; Goa; On-site; INR 600,000 - 900,000; Full time

Job summary

Esyasoft is seeking an experienced Operations Manager in Goa to oversee day-to-day O&M activities for smart metering projects. You will ensure timely resolution of complaints, service requests, and maintenance tasks, while coordinating with field teams, vendors, and DISCOM representatives for effective issue resolution.

The role requires leadership and strong stakeholder management with a focus on reliability, performance, and timely reporting.

Qualifications

• Bachelor’s degree in engineering or related discipline.
• Experience in Smart Metering Operations & Maintenance projects.
• Strong leadership and stakeholder management skills.

Responsibilities

• Oversee day-to-day O&M operations and ensure seamless project execution.
• Ensure timely closure of pending complaints, service requests, and maintenance activities.
• Coordinate with field teams, vendors, DISCOM representatives, and internal stakeholders for effective issue resolution.
• Monitor preventive and corrective maintenance activities to ensure system reliability and performance.
• Review operational performance metrics and initiate corrective actions where required.
• Strengthen communication channels between field teams and project stakeholders.
• Prepare operational reports, dashboards, and management updates.

Skills

Leadership

Stakeholder management

Communication skills

Team coordination

Problem-solving

Education

Bachelor’s Degree in Engineering

Job description

ROLE

• Oversee day-to-day O&M operations and ensure seamless project execution.


• Ensure timely closure of pending complaints, service requests, and maintenance activities.


• Coordinate with field teams, vendors, DISCOM representatives, and internal stakeholders for effective issue resolution.


• Monitor preventive and corrective maintenance activities to ensure system reliability and performance.


• Review operational performance metrics and initiate corrective actions where required.


• Strengthen communication channels between field teams and project stakeholders.


• Prepare operational reports, dashboards, and management updates.

REQUIREMENTS

• Bachelor’s Degree in Engineering or related discipline.


• Experience in Smart Metering Operations & Maintenance projects.


• Hands‑on experience in SAT, Non‑Comm analysis, NVC management, SLA monitoring, and maintenance operations.


• Strong leadership, communication, and stakeholder management skills.


• Ability to manage field teams and drive operational excellence.


• Willingness to work from and manage operations in Goa.


• Strong operational ownership and problem‑solving ability.


• Effective team coordination and monitoring skills.


• Result‑oriented approach with focus on timely issue resolution.


• Ability to work in a dynamic project environment and manage multiple priorities.