Manager, Marketing AI Governance

Infoblox; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous PTO

Flexible work options

Learning opportunities

Career mobility programs

Job summary

Infoblox is seeking a Manager, Marketing AI Governance to lead responsible AI usage across the global Marketing organization. The role involves architecting high-impact AI solutions while ensuring compliance and risk frameworks are in place.

Successful candidates will have strong experience in AI operations and governance, with the ability to collaborate with various departments. Infoblox prides itself on being a great workplace, offering PTO, health coverage, and learning opportunities.

Qualifications

• 5–7 years of experience in AI/ML operations, governance, or marketing operations in a B2B tech environment.
• Proven experience designing and implementing AI solutions in marketing.
• Hands-on knowledge of marketing technology and data ecosystems.

Responsibilities

• Define a Marketing AI solutions roadmap aligned to go-to-market priorities.
• Establish governance frameworks for AI models used across Marketing.
• Design evaluation frameworks for factual accuracy and bias detection.
• Lead red-team exercises to detect risks in Marketing AI systems.

Skills

AI/ML operations

Governance frameworks

Marketing operations

Generative AI

Communication skills

Education

Bachelor’s degree

MBA or advanced degree

Tools

Salesforce

Marketo

Tableau

6sense

ZoomInfo

Job description

At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud‑first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work‑Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 — clear evidence that when first‑class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”

In a world where you can be anything, Be Infoblox.

Manager, Marketing AI Governance

We have an opportunity for a Manager, Marketing AI Governance to join our Marketing Operations team, reporting to the director, ofMarketing Operations. In this pivotal role, you will architect and lead the responsible use of AI across Infoblox’s global Marketing organization—designing high‑impact AI solutions while building the governance, compliance, and risk frameworks that keep our brand, data, and customers safe. Partnering closely with Marketing, Sales, Legal, IT, and Security, you will shape an AI roadmap that accelerates revenue, elevates customer engagement, and ensures our AI‑powered go‑to‑market stack is trustworthy, auditable, and scalable.

Be a Contributor — What You’ll Do

• Define a Marketing AI solutions roadmap aligned to Marketing and go‑to‑market priorities, including AI use‑case intake and risk tiering
• Establish governance frameworks, standards, and guardrails for AI models, prompts, workflows, and agentic systems used across Marketing
• Design evaluation frameworks for factual accuracy, hallucination rate, bias detection, and brand adherence in AI‑powered marketing tools
• Partner with Marketing, IT, Security, Legal, and the IT AI Practiceteam to evaluate, pilot, and scale AI tools in line with enterprise risk and compliance requirements
• Implement monitoring for model drift, data leakage, policy violations, audit trails, and escalation paths for incidents
• Lead red‑teamexercises to detect prompt injection, unsafe outputs, and compliance or brand risks in Marketing AI systems
• Create playbooks, guidance, and enablement programs that help Marketing teams use AI safely for content, analytics, optimization, and decision support
• Manage and develop a team of AI specialists, setting priorities, clarifying ownership, and coaching for impact
• Collaborate with Marketing Operations, Demand Generation, Field Marketing, BDR, and Analytics to embed AI into scalable workflows while maintaining data integrity
• Define and report KPIs for adoption, productivity, business impact, and governance health to senior leadership

Be Prepared — What You Bring

• 5–7 years of experience in AI/MLoperations, governance, marketing operations, or related strategic program roles in a B2B enterprise technology environment
• Proven experience designing and implementing AI or advanced technology solutions in go‑to‑market or marketing operations contexts
• Strong understanding of generative AI, LLM evaluation, prompt pipelines, model lifecycle management, and prompt injection risks
• Experience building governance frameworks for responsible AI, including controls for privacy, security, compliance, and auditability
• Familiarity with enterprise compliance requirements, including GDPR
• Hands‑on knowledge of marketing technology and data ecosystems such as Salesforce, Marketo, Tableau, 6sense, ZoomInfo, and related integrations
• Ability to lead cross‑functional initiatives and influence stakeholders across Marketing, Sales, IT, Security, and Legal
• Experience managing or mentoring specialists and building team capability over time
• Strong written, verbal, and executive communication skills, with the ability to translate complex topics into clear guidance
• Bachelor’s degree required; MBA or advanced degree in a relevant field preferred

Be Successful — Your Path

First 90 Days

Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months

• Deliver at least two high‑impact Marketing AI pilots with measurable adoption and documented business outcomes
• Publish and operationalize the AI Governance Framework, including evaluation standards, audit expectations, and escalation procedures
• Complete initial red‑team assessments of the highest‑risk AI tools in the Marketing stack
• Build trusted relationships with key stakeholders and establish a reporting cadence with leadership

One Year

• Scale proven AI marketing solutions globally with measurable impact on productivity, pipeline contribution, or customer engagement
• Present AI program results, governance health metrics, and a forward‑looking roadmap to Marketing leadership
• Mature the governance program with continuous monitoring, change control, and ongoing risk review
• Be recognized as a trusted advisor on responsible AI across the Marketing organization

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career‑mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match

Ready to Be the Difference?

Infoblox is an affirmative action and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Job Info

• Job Identification 7681
• Locations Infoblox Technical Support and Software Development Private Limited, Bangalore, Karnataka, 560010, IN