Manager, Key Accounts

Razorpaysoftwareprivatelimited; Gurugram District; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

Razorpay, a leading fintech in India, seeks an experienced Enterprise Account Manager to drive growth across strategic client relationships. You will manage end-to-end account strategies, collaborate with product, operations, and marketing, and deliver tailored solutions that align with client goals.

With 6–8 years in account management or business development, ideally in fintech or startups, you will combine strong communication and analytical skills to exceed revenue targets.

Qualifications

• Bachelor’s degree required; MBA preferred.
• Excellent communication and relationship-building skills.
• Strong stakeholder management and data-driven decision-making abilities.
• Analytical mindset with problem-solving capabilities.
• Thrives in a fast-paced, high-growth fintech environment.

Responsibilities

• Client Growth & Strategy – nurture startup clients and enable growth through Razorpay offerings.
• Relationship Management – build relationships with founders, investors, and CXOs.
• Cross-functional Collaboration – work with product, operations, and marketing on improvements.
• Market Intelligence – monitor trends and competitor activity to identify opportunities.

Skills

Communication

Relationship management

Stakeholder management

Analytical thinking

Problem-solving

Education

Bachelor’s degree in a relevant field

MBA

Job description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

At Razorpay, we are looking for a motivated professional to support our Account Management – Enterprise vertical. This role is pivotal in driving growth, nurturing strategic relationships, and delivering value to our enterprise clients through Razorpay’s suite of products and services. This role will play a key part in executing account strategies, Collaborating cross functionally, and ensuring seamless client experiences, contributing directly to the success of our enterprise businesses.

Key Responsibilities :

• Client Growth & Strategy – Develop and execute strategies to nurture start-up clients and enable them to achieve their business and financial goals through Razorpay’s offerings.
• Relationship Management – Build and strengthen relationships with key stakeholders in the start-up ecosystem, including founders, investors, and CXOs.
• Cross-functional Collaboration – Work with product, operations, and marketing teams to identify process improvements, product enhancements, and innovative solutions based on client feedback.
• Market Intelligence – Monitor industry trends, competitor activities, and ecosystem shifts to identify growth opportunities and inform strategic decisions.

Requirements :

• Bachelor’s degree in a relevant field; MBA preferred.
• 6-8 years of experience in account management or business development, ideally in start-ups or fintech.
• Demonstrated track record of meeting targets and driving revenue growth.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Strong analytical and problem-solving skills with a data-driven decision-making approach.
• Ability to thrive in a fast-paced, high-growth environment with multiple priorities.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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