Manager - IT Systems Engineering

Marsh McLennan; Gurugram District; Hybrid; INR 2,400,000 - 3,600,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Marsh Risk in Gurugram is seeking a Manager - IT Systems Engineering to join the Marsh Tech - TE2A (Enterprise Systems Engineering) team. The role is hybrid, requiring at least three days in the office weekly, and supports Senior Solutions Architects in defining and leading technology solutions for HR portals.

You will partner with clients, sponsors and business users to document the application and platform design, and work with colleagues to deliver scalable web portal solutions across the

Qualifications

• Interest in emerging AI technologies.
• Excellent communication, collaboration, and stakeholder management skills.
• Partner with cross functional stakeholders to align communication and with program milestones
• Strong project management and consulting skills.
• Ability to work independently, solve problems creatively, and adapt quickly across diverse projects and regions.
• Demonstrates strong teamwork skills and promotes an inclusive, respectful work environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Must have a advanced knowledge of the entire Microsoft suite.
• Fluency in written and spoken English.

Responsibilities

• Drive AI adoption and follow change management techniques for our colleagues along with the following.
• Draft and develop communication products, including newsletter, talking points, blog posts, etc. for Tech and Non-Tech audience
• Post news, articles, and blogs in Viva Engage (social media) and Teams Channels.
• Should be comfortable with multi-channel content creation.
• Maintain content on SharePoint site.
• Design and develop communication effectiveness surveys.
• Design effective visual solutions like product marketing videos, tutorial videos, thumbnails, banners, and digital graphics to promote new initiatives.
• Continuously improve our resources and documentation.
• Managing and updating our platforms, including SharePoint and Workday, to ensure a seamless and engaging user experience.
• Analyse engagement metrics and feedback to continuously refine digital content and program effectiveness.
• Contribute to process documentation and SOP development for tools and products across the COE
• Create visual aids such as infographics, presentations, one-pagers, flowcharts, templates and so on.

Skills

AI technologies

Communication

Stakeholder management

Project management

Independent work

Teamwork

Microsoft Office

English fluency

Tools

SharePoint

Workday

Viva Engage

Teams

Adobe Creative Suite

Figma

Canva

Articulate

Microsoft Office Suite

Job description

Job Description:

Company:

Marsh Risk

Description:

We are seeking a talented individual to join our Marsh Tech - TE2A (Enterprise Systems Engineering) team. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Manager - IT Systems Engineering

This position is for an established and productive professional individual contributor in Information Technology, who works independently with minimal supervision. The role supports the Senior Solutions Architects to define and lead the implementation of technology solutions including application design, development and integration of HR Portals. The Solutions Architects partner with clients, project sponsors and business users to understand solution requirements and needs in order to define and document the application and platform design. The Solutions Architects also work with consulting colleagues, take direction from and provide support to Senior Architects to deliver solutions that leverage the design and architecture expertise, and implement those solutions into web portal platforms.

We will count on you to:

• Drive AI adoption and follow change management techniques for our colleagues along with the following:
• Draft and develop communication products, including newsletter, talking points, blog posts, etc. for Tech and Non-Tech audience
• Post news, articles, and blogs in Viva Engage (social media) and Teams Channels. Should be comfortable with multi-channel content creation.
• Maintain content on SharePoint site.
• Design and develop communication effectiveness surveys.
• Design effective visual solutions like product marketing videos, tutorial videos, thumbnails, banners, and digital graphics to promote new initiatives.
• Continuously improve our resources and documentation.
• Managing and updating our platforms, including SharePoint and Workday, to ensure a seamless and engaging user experience.
• Analyse engagement metrics and feedback to continuously refine digital content and program effectiveness.
• Contribute to process documentation and SOP development for tools and products across the COE
• Create visual aids such as infographics, presentations, one-pagers, flowcharts, templates and so on.

What you need to have:

• Interest in emerging AI technologies.
• Excellent communication, collaboration, and stakeholder management skills.
• Partner with cross functional stakeholders to align communication and with program milestones
• Strong project management and consulting skills.
• Ability to work independently, solve problems creatively, and adapt quickly across diverse projects and regions.
• Demonstrates strong teamwork skills and promotes an inclusive, respectful work environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Must have a advanced knowledge of the entire Microsoft suite.
• Fluency in written and spoken English.

What makes you stand out:

• Advanced content/graphic creation skills (simple visuals, quick edits, thumbnails/banners, newsletters).
• Experience with maintenance and administration of SharePointsites/portals.
• Practical experience of Generative AI.
• Adobe Create Suite basics, Figma, Canva, Articulate or similar design tool

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Requirements: