Manager – Insurance & Claims

Safesea Group; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Safesea Group is seeking a Manager – Insurance & Claims with a decade of experience in marine insurance policies, claims handling, and liaising with underwriters. The role emphasizes cargo, hull & machinery, and P&I claims, along with marine risk assessment and resolution.

The candidate will manage policies, process claims efficiently, ensure compliance, and maintain strong relationships with insurers, brokers, and P&I clubs to optimize coverage and reduce financial exposure.

Qualifications

• Bachelor's degree in Insurance, Maritime Studies, Law or related field.
• ACII/FIII certification advantageous.

Responsibilities

• Insurance Policy Administration: manage marine insurance policies (cargo, hull & machinery, P&I) and ensure adequate coverage.
• Risk Management & Loss Prevention: assess marine risks and develop mitigation strategies with operations.
• Compliance & Documentation: ensure regulatory compliance and maintain policy/claims records.
• Stakeholder Management & Coordination: liaison with insurers, brokers, and P&I clubs; train internal teams.

Skills

Marine insurance

Claims management

Underwriter liaison

Risk assessment

Negotiation skills

Communication

MS Office

Education

Bachelor's degree in Insurance/Maritime Studies/Law/BA

ACII/FIII certification

Tools

Insurance claims software

MS Office

Job description

We are looking for a Manager – Insurance & Claims with a minimum of Ten years of experience in handling marine insurance policies, claims management, and liaising with underwriters. The ideal candidate will have a strong background in cargo insurance, hull & machinery policies, and P&I (Protection & Indemnity) claims, along with a deep understanding of marine risk assessment and claims resolution.

This role involves managing insurance policies, processing claims efficiently, ensuring compliance, and maintaining strong relationships with insurers, brokers, and P&I clubs to optimize coverage and reduce financial exposure.

Key Responsibilities:

1. Insurance Policy Administration:

• Manage and oversee marine insurance policies, including cargo, hull & machinery, and P&I coverage.
• Ensure all vessels and cargo shipments have adequate insurance coverage aligned with business requirements.
• Negotiate competitive premiums and policy terms with brokers, underwriters, and P&I clubs.
• Conduct periodic reviews of insurance policies to ensure they align with evolving risks.
• Manage cargo claims, hull damage claims, third-party liability, and general average incidents.
• Liaise with underwriters, surveyors, loss adjusters, and legal teams to ensure efficient claims processing.
• Evaluate claim documentation, negotiate settlements, and ensure timely payouts to minimize financial impact.
• Track and analyze claim trends and implement preventive measures to mitigate future risks.

3. Risk Management & Loss Prevention:

• Assess marine risks associated with cargo operations, vessel management, and logistics.
• Develop and implement risk mitigation strategies in collaboration with the operations team.
• Work with shipowners, charterers, and cargo handlers to improve claims history and reduce insurance costs.

4. Compliance & Documentation:

• Ensure adherence to marine insurance regulations, international conventions, and company policies.
• Maintain accurate records of insurance policies, claims history, and risk assessments.
• Prepare detailed reports on insurance coverage, claim settlements, and risk exposure for senior management.

5. Stakeholder Management & Coordination:

• Act as the key liaison between the company, insurers, brokers, and P&I clubs.
• Build and maintain strong relationships with insurance underwriters for better policy terms and claims support.
• Provide internal training to relevant departments on marine insurance best practices and risk management.

Key Requirements:

Education & Qualifications:

• Bachelor's degree in Insurance, Maritime Studies, Law, Business Administration, or a related field.
• Professional certifications such as ACII (Associate of Chartered Insurance Institute), FIII (Fellow of the Insurance Institute of India), or equivalent will be advantageous.

Experience & Industry Knowledge:

• Minimum 7 years of experience in marine insurance, focusing on claims handling, underwriting, and risk management.
• Strong understanding of marine risks, cargo insurance, hull & machinery policies, and P&I coverage.
• Familiarity with global marine insurance markets, including Lloyd’s, International Group of P&I Clubs, and Institute Cargo Clauses.
• Proven experience in managing marine claims adjusters, underwriters, brokers, and legal teams.
• Claims Management: Expertise in cargo, hull, and liability claims processing.
• Negotiation Skills: Strong ability to negotiate premiums, policy terms, and claims settlements.
• Analytical Thinking: Ability to assess and mitigate marine risks effectively.
• Communication Skills: Excellent ability to interact with internal teams, insurers, and legal experts.
• Attention to Detail: Strong documentation and compliance focus.
• Technology Proficiency: Familiarity with insurance claims management systems and MS Office (Excel, Word, PowerPoint).

Why Join Us?

• Be part of a leading maritime and shipping company with a global presence.
• Gain exposure to international marine insurance markets and work with top insurers.
• Career progression opportunities in marine risk management and insurance.
• Work in a dynamic, professional, and fast-paced environment.