Manager - Information Technology

Apraava; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading technology firm in Mumbai is looking for a skilled ERP Technical Support professional. The role requires a strong background in Oracle EBS, with at least 5 years of hands-on experience, and familiarity with Oracle Integration Cloud. Candidates should be adept in conducting functional and technical analyses, ensuring compliance with IT policies, and supporting business processes. The ideal candidate will possess excellent teamwork and project management skills, contributing to software integrations and enhancements.

Qualifications

• 5+ years of hands-on experience in Oracle EBS and Fusion application.
• 10+ years of relevant experience.

Responsibilities

• Provide technical support for ERP systems and ensure compliance.
• Develop and manage integrations using Oracle Integration Cloud.
• Conduct meetings for requirement gathering and provide training.

Skills

Oracle EBS

PL/SQL

Oracle Integration Cloud (OIC)

Oracle Forms

Analytical skills

Project Management

Education

B. Tech./ B.E. in IT/Computer Science/Electrical

Tools

TOAD

PL/SQL Developer

Job description

Key Accountability

• Technical Support for ERP, Support for Custom Development, Enhancement, Integration and ITGC compliance. Functional and technical analysis of day-to-day business issues.

  Work closely with all business functions/stakeholders to understand the business processes for new business requirements / existing changes and enhancements.

  Adhere to IT policies / processes for compliance.

  Coordinate with system owners for access rights/role assignments in the Oracle E-Business Suite (12.2).

  Manage integrations using Oracle Integration Cloud (OIC) and JSON-based interfaces.

  Develop REST/SOAP services for JSON-based integrations.

• Identification of root causes and providing necessary technical solutions.

  Experience with tools like TOAD and PL/SQL Developer.

  Technically proficient in FRICE components (Forms, Reports, Interfaces, Conversions, Extensions).

  Expertise on designing and implementing Oracle Alerts and Lookups.

  Experienced in Customizing Oracle Forms including Forms Personalization.

  Experienced in designing and optimizing APEX reports, queries, and layouts.

  Proficient in Oracle SQL, PL/SQL, Oracle Forms, Oracle Reports, and Oracle Application Express (APEX).

  Proficient in creating stored procedures, triggers, and packages for ERP functionality.

  Ensure seamless integration between ERP and other business systems and monitor the integrations and interfaces.

  Strong experience in Oracle E-Business Suite (12.2) support and customization.

  Hands‑on experience with AME workflows and Oracle personalization.

  Experience in managing the Oracle Fusion and upgrading application from on premises to Fusion is preferred.

  Experience in data migration, data extraction for merger and acquisition.

  Conduct meetings with business teams to capture requirements for new projects and enhancements.

  Develop business cases detailing impact on processes and technology.

  Functional understanding of Oracle EBS modules to support users.

  Provide training, user manuals, training and support for implemented solutions.

  Coordinate to develop a business case based on captured user requirements detailing out the impact on business, technology required.

  Coordinate development of business solutions and implementation of the project by providing training to concerned personnel, developing user manuals, and equipping the help desk to provide appropriate guidance as and when required.

  Experience of integrating other technologies and cloud platforms is preferred.

  Experience of working with Cyber Security and infra team.

  Experience in Fusion HCMS will be an added advantage.

  Prior experience in assisting digital transformation is preferred.

SKILLS AND KNOWLEDGE

Educational Qualifications

• B. Tech./ B.E. in IT/Computer Science/Electrical
• 5+ years of hands‑on experience in Oracle EBS and Fusion application.

Functional / Technical Skills

• Oracle Certifications (EBS, Fusion, OIC) preferred.
• Understanding of Oracle EBusiness Suite modules of AP, AR, GL, Purchasing, Inventory, EAM and Fixed Assets.
• Experience with tools like TOAD and PL/SQL Developer, Oracle Forms and AME workflow.
• Custom reports development with XML publisher.
• Knowledge of IT standards/framework.
• Planning and analytical skills, ability to take long‑term perspective.
• Program and Project Management Skills.
• People Management and Interpersonal skills.
• Teamwork, Working across cultures.

Experience:

10+ years of relevant experience.