Manager Finance - Cargowise (AP/AR/GL)

Dp World Global Service Centre; Navi Mumbai; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Dp World Global Service Centre is seeking an experienced Head of Finance to lead financial reporting and compliance, delivering strategic insights to senior leadership. You will manage a team, oversee CargoWise-driven processes, and ensure timely month-end close with strong governance and control.

The role requires 8-12 years in financial reporting with management experience, and deep knowledge of CargoWise and Oracle Fusion in a freight-forwarding context.

Qualifications

• 8-12 years management experience in a financial reporting role.
• 12+ years of experience in finance with at least 3 years in a managerial role in finance operations, preferably in a shared service centre or freight forwarding industry.
• Extensive knowledge of financial reporting standards, costing, revenue recognition, audit procedures, and financial planning.
• Proficient with MS Office applications.
• Mandatory experience in Freight Forwarding Finance with strong CargoWise knowledge.

Responsibilities

• Lead and manage the Forwarding Finance team to achieve operational and performance objectives.
• Oversee financial reporting processes, including month-end close, to ensure accuracy and timeliness.
• Coordinate with Operations, Commercial, and Global Finance for governance and stakeholder updates.
• Monitor KPIs and SLAs to drive improvements and service delivery.

Skills

Leadership

Financial reporting

Analytical skills

Communication

Team coaching

Problem solving

Stakeholder management

Tools

CargoWise

Oracle Fusion

Job description

Role Purpose:

Responsible for leading financial reporting and compliance, ensuring accurate statements, and delivering strategic insights to senior leadership. The role drives performance analysis, supports decision-making, and implements process improvements while managing a team and ensuring adherence to global standards.

Key Role Responsibilities:

Production & Service Delivery

• Lead and manage the team responsible to process the financial transactions in CargoWise, ensuring accuracy, completeness, and timely processing.
• Oversee invoice validation, payment processing, receipt creation, and receipt application in Oracle Fusion/Cargo Wise
• Ensure timely completion of supplier SOA reconciliations, bank reconciliations, and month-end close activities.
• Monitor service delivery against agreed SLAs, KPIs, and quality standards.
• Review and analyse shipment-level, customer-level, and GP profitability reports to provide meaningful business insights.
• Ensure compliance with financial controls, company policies, and audit requirements.
• Drive resolution of operational issues and process exceptions to maintain smooth business operations.

Team Management

• Lead, coach, and develop the Forwarding Finance team to achieve operational and performance objectives.
• Manage team capacity, workload allocation, and resource planning to ensure optimal productivity.
• Conduct performance reviews, provide regular feedback, and support employee development.
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
• Build team capability through training and knowledge-sharing initiatives.

Stakeholder Management

• Act as the key point of contact for Operations, Commercial, Global Finance, Shared Services, and other business stakeholders.
• Manage stakeholder expectations and ensure timely resolution of queries and escalations.
• Lead governance discussions and provide updates on operational performance, risks, and key improvement initiatives.
• Build strong working relationships with internal and external stakeholders to enhance service delivery and customer satisfaction.
• Partner with business leaders to drive process improvements and support business objectives.

Skills & Competencies:

• High level of integrity
• Strong attention to detail and commitment to high-quality financial reporting and compliance.
• Proactive in identifying and solving financial issues.
• Excellent organizational and time management skills.
• Strong analytical, leadership, and communication skills with the ability to collaborate across teams and present financial insights to senior management.
• Mandatory experience in Freight Forwarding Finance with strong knowledge of CargoWise system.

Education & Qualifications:

• 8-12 years management experience in a financial reporting role
• Proficient with MS Office applications.
• 12+ years of experience in finance, with at least 3 years in a managerial role in finance operations, preferably in a shared service centre or freight forwarding industry.
• Extensive knowledge of financial reporting standards, costing, revenue recognition, audit procedures, and financial planning.