Manager - FCU| Chennai

Catholic Syrian Bank; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Catholic Syrian Bank in Chennai seeks an experienced professional to bolster risk and fraud controls within the asset products portfolio. Deep knowledge of Credit Cards, merchant acquiring, and SME/ MSME products is essential, along with analytical skills for sampling and investigations.

The role involves leading preventive fraud initiatives, coordinating with law enforcement and external agencies, and ensuring robust monitoring of portfolios to mitigate losses.

Qualifications

• Experience range: 5–10 years in relevant banking/financial domain.

Responsibilities

• In-depth product knowledge of asset products (Credit Cards, Merchant acquiring, PL, AL, TW, CV, CE, HCF, LAP, HL, SME, MSME, Agri).
• Analytical skills to identify triggers for sampling/investigation using HUNTER/SFDC, transaction monitoring systems, LOS and STP processes.
• Digital process experience moving from manual to digital FCU activity and portfolio monitoring.
• Investigation experience and initiating recovery actions.
• Agency management for FCU agencies including empanelment, allocation, billing and performance monitoring.
• Relationship management with peer banks, law enforcement, and law firms.
• Preventive fraud management: framing anti-fraud processes and fraud awareness.
• Portfolio monitoring on go

Skills

Experience range 5-10 years

Job description

Responsibilities

• 1) Product Knowledge - In-depth knowledge of asset products like Credit Cards, Merchant acquiring business, PL, AL,TW,CV,CE,HCF,LAP,HL,SME,MSME,Agri etc.
• 2) Analytical Skills - should be extremely good at identifying triggers for sampling and investigation based on info fetched from HUNTER/SFDC application, transaction monitoring systems, LOS and STP Process.
• 3) Digital Process - experience in process movement from manual to digital FCU activity, LOS environment and portfolio monitoring.
• 4) Investigation – deep experience in investigation and initiating recovery action
• 5) Agency Management – deep knowledge about FCU specific agencies, identification, empanelment and management of those agencies and management of work allocation, billing, payment, counter verification and performance benchmark and monitoring.
• 6) Relationship Management - effective communicator, negotiator, extremely good connects in peer bank and Law enforcement agencies/ Law firms etc.
• 7) Preventive Fraud Management - Framing Anti-fraud process and policies for identification of fraud at application stage. Connected with competition and updated with prevailing fraud trends and fraudsters methods. Creating a framework for effective preventive fraud mechanism. Creating awareness and deterrent based on attempted / identified fraud.
• 8) Portfolio Monitoring – On go

Qualifications

Experience Range : 5 to 10 Years

Job Info

• Locations 8th Floor, Ispahani Centre, Uthamar Gandhi Road,, Chennai, Tamil Nadu, 600034, IN