Manager - Digital Solutions

Lauritz Knudsen Electrical & Automation; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Lauritz Knudsen Electrical & Automation in Navi Mumbai is seeking a Lifecycle Support Engineer for SCADA systems. You will own end-to-end lifecycle management from deployment to upgrades, ensuring system availability, performance, and reliability.

The role requires 4-8 years of experience, a BE/BTech or ME/MTech, and hands-on expertise with PME, Wonderware, WinCC, iFIX, Ignition, and GE Proficy. You will work across IT/OT teams and may require site visits.

Qualifications

• BE/B.Tech or ME/MTech degree required.

Responsibilities

• Provide L2/L3 support for SCADA applications and infrastructure.
• Monitor system performance, alarms, and events to ensure uptime and reliability.
• Troubleshoot SCADA software, protocols, and field devices.
• Manage lifecycle of SCADA systems from design to decommissioning.
• Plan and execute upgrades, patches, and migrations.
• Maintain version control and configuration management.
• Handle incidents, perform RCA, and implement corrective actions.
• Coordinate with IT/OT teams and vendors for support and upgrades.
• Site visits may be required.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication

Team collaboration

24x7 support mindset

Education

B.E./B.Tech / M.E./M.Tech

Tools

SCADA PME

Wonderware

WinCC

iFIX

Ignition

GE Proficy

PLC/RTU protocols

SQL Server

Oracle

Job description

Job Summary

Role Summary We are seeking a skilled and proactive Lifecycle Support Engineer for SCADA (Supervisory Control and Data Acquisition) systems. The role involves end-to-end lifecycle management of SCADA applications, including deployment, maintenance, troubleshooting, upgrades, and continuous optimization to ensure system availability, performance, and reliability.

Location: Navi Mumbai

Qualification: B.E. / B.Tech / M.E. / M.Tech

Experience: 4-8 Years

Key Responsibilities

• Provide L2/L3 support for SCADA applications and infrastructure.
• Monitor system performance, alarms, and events to ensure uptime and reliability.
• Troubleshoot and resolve issues related to SCADA software, communication protocols, and field devices.
• Manage complete lifecycle of SCADA systems: design support, implementation, operation, and decommissioning.
• Plan and execute system upgrades, patches, and migrations.
• Maintain version control and configuration management of SCADA systems.
• Handle incidents, perform root cause analysis (RCA), and implement corrective/preventive actions.
• Work with cross-functional teams to resolve critical issues within SLA timelines.
• Support integration of SCADA with PLCs, RTUs, historians, and enterprise systems (MES/ERP).
• Develop and modify SCADA screens, scripts, alarms, and reports.
• Implement new features and system improvements based on business requirements.
• Ensure SCADA systems comply with cybersecurity policies and industry standards.
• Implement security patches, user access controls, and network segmentation.
• Conduct vulnerability assessments and audits.
• Maintain technical documentation including system architecture, SOPs, and troubleshooting guides.
• Train operators and support teams on SCADA usage and best practices.
• Coordinate with SCADA vendors (Siemens, ABB, Schneider, GE, etc.) for support and upgrades.
• Collaborate with IT, OT, and engineering teams for seamless operations.
• May require site visit based on requirement.

Technical Skills

• Strong experience with SCADA systems (e.g. PME, Wonderware, WinCC, iFIX, Ignition, GE Proficy).
• Knowledge of PLC/RTU systems (Siemens, Rockwell, Schneider, etc.).
• Understanding of industrial communication protocols (Modbus, OPC, DNP3, IEC 60870-5-104, IEC61850, MQTT, Ethernet IP, Profinet).
• Familiarity with databases (SQL Server, Oracle) and historian systems.
• Exposure to networking concepts (TCP/IP, VLANs, firewalls).
• Knowledge of Python, Node, React and C++ languages.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work in a 24x7 support environment if required.

Preferred Qualifications

• Experience in industries like Power, Water, Oil Gas, Manufacturing, Utilities.
• Knowledge of Industrial Cybersecurity (ISA/IEC 62443, NIST).
• Certifications in SCADA systems or automation platforms.

Key Performance Indicators (KPIs)

• System uptime and availability
• Incident resolution time (MTTR)
• Successful upgrade and patch deployments
• Compliance with cybersecurity standards
• Reduction in recurring incidents