Manager -Digital Product Management

American Express; Gurugram District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Flexible working model

Medical, dental, vision & life insure.

Parental leave

Wellness centers access

Counseling services

Career development opportunities

Job summary

American Express seeks a Manager in Digital Product Management to own strategy, roadmap, and delivery of enterprise data products built on modern cloud data platforms, including GCP. You will collaborate with business, data, tech, and design teams to turn complex data capabilities into intuitive digital experiences.

You will lead discovery, backlog prioritization, and roadmap execution, with focus on AI/GenAI opportunities and measurable business impact.

Qualifications

• Bachelor’s or master’s degree in a relevant field.
• 6+ years delivering business-critical digital products and enterprise data platforms.
• Proven product management ownership including strategy, roadmaps, prioritization, requirements, and end-to-end delivery.
• Experience building products enabling enterprise users to discover, access, analyze, or derive insights from large-scale data.
• Strong knowledge of cloud and data ecosystems, especially GCP, BigQuery, Airflow, Pub/Sub, APIs, and big-data tech.
• Experience with data warehousing, databases, SQL, data integration/pipelines, APIs, analytics, BI/reporting, and digital UI concepts.
• Ability to translate complex data/tech into intuitive user experiences and measurable business value.
• Experience in Agile environments; SAFe preferred.

Responsibilities

• Own the product vision, strategy, roadmap, and backlog for enterprise data products and platform capabilities.
• Understand enterprise user journeys and simplify how users access and derive insights from warehouse data.
• Identify and prioritize AI/GenAI opportunities with clear ROI and adoption metrics.
• Translate business needs into prioritized features, user stories, acceptance criteria, and measurable outcomes.
• Collaborate with UX/design, engineering, data analytics, governance, and business teams to build scalable data products.
• Define and track KPIs, adoption, UX, and business outcomes; iterate based on feedback.
• Ensure data security, privacy, governance, entitlement, and compliance in product capabilities.
• Evaluate emerging cloud/data/AI capabilities for product innovation; mentor teams on customer-centric development.

Skills

Product management

Stakeholder management

Agile product development

Data-driven decisions

Communication

Problem solving

Team leadership

Education

Bachelor’s or Master’s degree in CS/IT/IS/Math/Stats/Business

Tools

GCP

BigQuery

Cloud Composer/Airflow

Pub/Sub

APIs

Big-data technologies

SQL

Job description

Job Description:

Enterprise Data Platforms (EDP) enables the enterprise with trusted, governed, and actionable data through modern digital products and platforms. The team transforms enterprise warehouse data into intuitive, scalable experiences that help users discover, access, analyze, and derive insights from data.

As a Manager in Digital Product Management, you will own the strategy, roadmap, and delivery of enterprise data products built on modern cloud and data platforms, including Google Cloud Platform (GCP). You will work across business, data, technology, and design teams to turn complex data capabilities into simple, high-value digital experiences.

Responsibilities

• Own the product vision, strategy, roadmap, and backlog for enterprise digital data products and platform capabilities.
• Understand enterprise user journeys and identify opportunities to simplify how users discover, access, consume, and derive insights from warehouse data using best in class Digital Products.
• Identify and prioritize high-value AI/GenAI opportunities across digital product journeys, with clear business benefits, ROI, productivity gains, adoption metrics, and success measures.
• Translate business needs and product strategy into prioritized features and user stories, acceptance criteria, and measurable outcomes. Lead product discovery, requirements definition, backlog prioritization, solution-design discussions, and roadmap execution.
• Partner with UX/design, engineering, architecture, data analytics, governance, and business teams to build intuitive, scalable, and reliable data products.
• Define and track product KPIs, adoption, user experience, and business outcomes, using insights and feedback to continuously enhance the product.
• Ensure appropriate data security, privacy, governance, entitlement, and compliance requirements are incorporated into product capabilities. Manage product risks, dependencies, trade-offs, and priorities while balancing user needs, business value, and technical feasibility.
• Evaluate emerging capabilities across cloud, data, analytics, AI, and GenAI to identify opportunities for product innovation.
• Act as a product thought leader and mentor Product Owners and cross-functional teams on customer-centric, outcome-driven product development.

Qualifications

• Bachelor’s or master’s degree in Computer Science, Information Technology, Information Systems, Mathematics, Statistics, Business/MBA, or a related discipline.
• 6+ years of experience delivering business-critical digital products, enterprise data products, platforms, or technology solutions.
• Proven Product Management/Product Ownership experience, including product strategy, roadmaps, prioritization, requirements, and end-to-end delivery.
• Experience building products that enable enterprise users to discover, access, analyze, or derive insights from large-scale data.
• Strong understanding of modern cloud and data ecosystems, preferably including GCP, BigQuery, Cloud Composer/Airflow, Pub/Sub, APIs, and big-data technologies.
• Working knowledge of data warehousing, databases, SQL, data integration/pipelines, APIs, analytics, BI/reporting, and digital UI concepts.
• Experience translating complex data and technology capabilities into intuitive user experiences and measurable business value.
• Strong analytical, communication, stakeholder-management, influencing, and problem-solving skills.
• Experience working in Agile product development environments; SAFe experience is preferred.
• Ability to balance strategic product thinking with hands‑on execution in a complex enterprise environment.
• Experience with enterprise data platforms, data warehouses, data marketplaces, self‑service analytics, data governance, or AI/GenAI-enabled data products is highly desirable.

At American Express, our culture is built on a 175-year history of innovation,shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.