Manager-Digital Product Management

American Express; Gurgaon; Hybrid; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision,

Life insurance and disability benefits

Flexible working model

Generous parental leave

Career development and training

Healthy Minds counseling

Job summary

American Express is seeking a Digital Product Manager to lead the development of an integrated case management platform. You will collaborate with business leaders, partners and engineering teams to shape product solutions that simplify and scale Financial Crimes workflows including KYC, investigations and sanctions.

The role emphasizes turning customer and regulatory requirements into measurable outcomes within a flexible, hybrid working model across servicing ecosystems.

Qualifications

• We are looking for a Digital Product Management professional who is passionate about identifying customer and business problems, shaping product solutions, and delivering measurable outcomes.

Job description

Job Description:

It takes exceptional people to create exceptional products.

We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.

We are looking for a Digital Product Management professional who is passionate about identifying customer and business problems, shaping product solutions, and delivering measurable outcomes. The ideal candidate combines strong product management fundamentals with analytical thinking and the ability to navigate complex data, technology, risk, and regulatory requirements.

This person will be responsible for driving the build out of a single, integrated case management platform embedded in existing servicing ecosystems that unifies Financial Crimes workflows such as Know Your Customer (KYC), Product Misuse, Investigations, Sanctions, Remittances, and Requests for Information to drive simplicity, compliance, and scale.

At American Express, our culture is built on a 175-year history of innovation,shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Requirements: