Manager-Controller

Quest Oracle Community; Gurugram District; Hybrid; INR 3,000,000 - 5,600,000; Full time

Benefits offered by this job

Bonus incentives

Wellbeing & retirement support

Medical & life insurance

Hybrid/onsite/virtual work

Parental leave

Wellness program

Career development

Job summary

American Express India seeks a Manager, Controller to lead IC & Opex COE in Global Financial Operations. You will manage accounting for operating expenses across non-technology units, oversee AIA/LTIA accruals, and drive robust controls and policy compliance while pushing automation and data-driven insights.

The role requires strong leadership, collaboration with finance and non-finance teams, and the ability to deliver results on multiple time-sensitive projects in a dynamic environment.

Qualifications

• Proven people leadership experience.
• Self-starter with ability to drive change and deliver results on multiple time sensitive projects.
• Strong understanding of business fundamentals and financial statements of AXP.
• Ability to synthesize large data to create business insights and drive value.
• Strong collaboration and ability to build relationships with key partners.
• Excellent problem solving, influencing and analytical skills with attention to detail.
• Outstanding communication skills (written and verbal) and proficiency in Excel/PowerPoint; BI tools like OBIE.

Responsibilities

• Manage Efficient / Effective Accounting for Opex and related areas.
• Ensure Financial Integrity and strong controls to meet audit and SOX requirements.
• Drive end-to-end process efficiencies including MJE optimization and automation.
• Establish a culture of business insights and governance over processes.
• Engage with diverse business and finance teams and build cross-functional relationships.
• Identify centralization opportunities and build COEs for processes.
• Participate in organization-wide initiatives affecting processes in remit.

Skills

People leadership

Change agent

Data insights

Stakeholder collaboration

Communication (written & verbal)

Problem solving

Attention to detail

Education

Chartered Accountant or equivalent, 8+ years accounting experience

Tools

Excel

PowerPoint

BI Tools OBIE

Job description

Job Description

This is a Manager, Controller role in IC & Opex COE team within Global Financial Operations in Record to Report controllership, India.

The position will be responsible for managing accounting for Operating Expenses for non-technology BU's, colleague expenses including AIA accruals, LTIA accruals etc. The incumbent will also be responsible for ensuring control & compliance across Opex accounting processes in addition to driving Gen AI adoption.

Whilst the primary focus of the role is to maintain financial integrity through robust controls in the manual accounting space, ensuring policy compliance and driving improvement and automation in manual processes, the incumbent is also required to demonstrate strong control mindset and drive meaningful and actionable data insights.

In this position, the incumbent will have an extensive engagement with varied business groups including finance and non-finance teams and would require good understanding of US GAAP requirements. The incumbent is required to maintain a qualitative control environment and partner to enhance governance around the existing accounting processes along with standardization.

The incumbent would manage a diverse team of accounting subject matter experts and is required to create, develop, train, motivate and communicate with a diverse work force.

Responsibilities

• Manage Efficient / Effective Accounting for critical areas as listed above
• Ensure Financial Integrity
• Ensure strong controls and compliance to be able to meet and exceed all audit, regulatory & SOX requirements
• Drive E2E process efficiencies including MJE optimization, standardization and automation
• Establish a strong culture to drive business insights
• Eliminate waste / duplication
• Manage stakeholder engagement and build relationships across wide spectrum of teams including LE Controllers, Segment Controllers, LFO Finance and business teams
• Identify centralization opportunities and build COEs for processes within the remit of the team
• Ensure continuous engagement in organization wide initiatives that impact any of the process as listed above

Qualifications

• Chartered Accountant or equivalent with 8+ Years of Accounting experience
• Working knowledge of Oracle and understanding of Accounting and other relevant policies and protocols
• Proven People leadership experience is a prerequisite
• Must be a self-starter with ability to drive change and deliver results on multiple time sensitive projects.
• Strong understanding of business fundamentals and financial statements of AXP
• Ability to synthesize large data to create business insights and drive value
• Strong Collaboration and outstanding ability to build and leverage relationships with key business partners
• Exceptional problem solving, influencing and persuasion skills, process mindset and analytical skills along with ability to link with 'big picture' while having attention to detail.
• Outstanding communication skills (both written and verbal). Proficiency in Excel, PowerPoint and working knowledge of BI Tools like OBIE.

Ability to think innovatively and to pursue ideas with conviction.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.