Summary / Key Responsibilities
Role Summary
Own and strengthen the organisation’s payroll, HR statutory compliance, employee lifecycle operations, HR systems and employee-data governance. The role will also manage compensation and benefits analytics, support compensation decisions through reliable data and calculations, and execute and track ESOP and other long-term incentive plans in close coordination with HR leadership, Finance, Legal, Secretarial, external advisors and payroll partners.
Key Result Areas
- Payroll governance, processing and controls
- HR statutory compliance, audits and risk closure
- Employee lifecycle and HR operations
- SAP SuccessFactors, employee master data and process automation
- Employee-data privacy, confidentiality and access governance
- Compensation and benefits analytics and administration
- ESOP and other long-term incentive plan implementation and tracking
- HR MIS, dashboards, workforce cost analytics and decision support
- Policy, SOP, vendor and stakeholder governance
1. Payroll Governance and Employee Benefits
- Own the complete monthly payroll cycle, including input collation, validation, processing, exception review, maker-checker controls, sign-offs and timely payroll closure.
- Validate new joiners, exits, attendance, leave, incentives, deductions, and other pay-impacting transactions.
- Review payroll registers, bank advice, accounting inputs, variance reports, payroll-to-GL reconciliation and employee-wise exceptions before release.
- Coordinate with Finance, payroll vendors and internal stakeholders for accurate salary disbursement, statutory remittances, tax inputs, provisions and payroll accounting.
- Administer employee benefits and insurance programmes, including enrolment, additions/deletions, renewals, claims coordination, vendor reconciliation and employee communication.
- Maintain payroll calendars, process notes, control checklists, evidence and audit trails; track errors, root causes and corrective actions.
2. HR Statutory Compliance and Audits
- Own the HR statutory compliance calendar and ensure timely registrations, renewals, displays, records, returns, remittances and supporting documentation across applicable establishments and locations.
- Coordinate compliance relating to wages, social security, bonus, gratuity, leave, working conditions, employment records and other applicable labour requirements, with specialist advice where required.
- Maintain location-wise compliance trackers, statutory registers, licences, notices, contractor/manpower documentation and evidence repositories.
- Lead HR compliance reviews and support internal, statutory, customer and regulatory audits; ensure timely closure of observations and sustainable corrective and preventive actions.
- Monitor changes in labour and employment regulations, assess operational impact and coordinate updates to policies, processes, systems and communications.
3. HR Operations and Employee Lifecycle
- Manage employee lifecycle transactions from joining through confirmation, transfer, promotion, role/location/reporting changes, leave, benefits changes, separation and full-and-final closure.
- Ensure complete, accurate and timely employee documentation, personal files, letters, approvals, workflows and records in line with defined authority and retention requirements.
- Drive consistent service standards, turnaround times, case tracking and resolution for employee HR operations queries.
- Maintain and periodically improve HR policies, SOPs, templates, checklists and process controls; ensure consistent implementation across locations.
- Manage HR operations vendors against scope, service levels, accuracy, confidentiality, controls and commercial terms.
4. SAP SuccessFactors, HR Data and Process Automation
- Act as process owner for relevant SAP SuccessFactors modules and employee master data, ensuring data quality, timely updates and alignment between HRMS, payroll and other downstream systems.
- Manage workflows, role-based access, user support, issue logs, data interfaces, testing, change requests and system/vendor coordination.
- Perform periodic data-quality checks, reconciliations and exception closure; maintain clear ownership and controls for critical employee data fields.
- Identify and implement opportunities for digitisation, workflow simplification, self-service, standardisation and reduction of manual interventions.
5. Employee-Data Privacy and Governance
- Apply need-to-know and role-based access principles to employee and compensation data; maintain access reviews, confidentiality controls and approval trails.
- Ensure secure collection, use, storage, sharing, retention and disposal of employee data in accordance with organisational policy and applicable requirements.
- Coordinate responses to employee-data requests, corrections, incidents and audits with Information Security, Legal and other relevant stakeholders.
- Ensure vendors handling employee data follow contractual confidentiality, security, retention and breach-notification requirements.
6. Compensation and Benefits Administration and Analytics
- Support salary benchmarking, compensation structures, annual increment and promotion cycles, salary corrections, offer-fitment analysis and ratio/range analysis, internal equity analysis, employee cost projections and decision-support packs.
- Manage approved compensation changes through documented inputs, validations, system updates, employee letters and payroll implementation.
- Analyse fixed pay, variable pay, benefits and workforce cost data to identify trends, exceptions, risks and opportunities; present concise insights to HR leadership.
- Maintain confidentiality and version control for compensation models, employee-level data, approvals and decision records.
7. ESOP and Other Long-Term Incentive Plans
- Implement approved ESOP and other long-term incentive plan actions, tracking and system/register updates.
- Maintain accurate participant-wise records for grants, vesting schedules, exercises, lapses, cancellations, leaver treatment, settlements and communication, queries and milestone calendars while preserving confidentiality and auditability.
- Prepare calculations and reconciliations for vesting, exercise, payroll/tax inputs, provisions and management reporting in coordination with Finance, Legal, Secretarial and external advisors.
- Provide periodic dashboards and exception reports on award status, upcoming events, dilution/data inputs and unresolved actions, based on approved plan rules and governance decisions.
8. HR Analytics, MIS and Decision Support
- Create and maintain reliable dashboards and recurring reports covering payroll, headcount, employee cost, benefits, compliance, employee lifecycle, data quality, service levels and long-term incentives.
- Translate data into concise insights, trends, variances and actionable recommendations for HR and business leadership.
- Dates, ownership and version control for HR reporting.
- Respond to ad hoc analytical requirements while ensuring accuracy, confidentiality and traceability of calculations.
9. Stakeholder and Governance Responsibilities
- Partner with HR leadership, Finance, Legal, Secretarial, Information Security, auditors, consultants, statutory authorities, vendors and location HR teams.
- Operate within approved policies, delegation of authority and governance forums; elevate material payroll, compliance, data, control or long-term incentive risks promptly.
- Maintain strong process documentation, trackers, evidence and audit readiness across all areas of responsibility.
- High accuracy, ownership and control orientation
- Strong numerical, analytical and problem-solving capability
- Sound judgement in handling confidential employee and compensation data
- Working knowledge of payroll, statutory compliance, HR operations and rewards processes
- Strong stakeholder, vendor and cross-functional coordination
- Ability to convert complex data into clear management insights
- Process-improvement and systems mindset with disciplined