Manager, Business Application Development

Francisco Partners; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Black Duck Software, Inc. in Bengaluru seeks a Manager, Business Application Development to lead the India-based Salesforce team and own platform delivery.

You will work with a US-based Director, Product Owners, and Technical Architect to set direction and priorities, ensuring projects move from pickup to delivery with minimal supervision. The role requires 7+ years of Salesforce development and 3+ years of people management, excellent written English, and a proven history of building

Qualifications

• 7+ years of Salesforce development experience with Apex, LWC, Visualforce, and APIs.
• 3+ years of people management experience, including performance management.
• Strong written English communication for US-based stakeholders.
• Proven track record of building teams that deliver and develop engineers.
• Experience with Sales Cloud, Service Cloud, and Community Cloud.
• Experience integrating Salesforce with SOAP, REST, and Bulk APIs.
• Salesforce DevOps and CI/CD, preferably Copado.
• Platform App Builder and Platform Developer I certifications required; PDI II preferred.
• Bachelor's degree in CS, IS, IT or related field; Master's a plus.

Responsibilities

• Manage global developers and admins: day-to-day work, HR concerns, team culture.
• Drive Salesforce work to completion; identify blockers early and resolve them.
• Communicate clearly with US-based team across time zones, in writing and meetings.
• Execute platform direction set by US leadership; own the delivery.
• Design, document, build, test, and deploy Salesforce components and automations.
• Manage integrations between Salesforce and other Black Duck systems.
• Keep current on Salesforce features and recommend best practices.
• Identify process improvements and technical debt with clear recommendations.
• Drive alignment on coding standards and Salesforce platform limits.

Skills

Salesforce development

Apex

LWC

Visualforce

Lightning components

Sales Cloud

Service Cloud

SOAP/REST APIs

CI/CD Copado

Education

Bachelor's degree in Computer Science/IT

Tools

Copado

Job description

Overview

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Manager, Business Application Development

We are looking for a Manager, Business Application Development to join Black Duck\'s Business Applications team who is experienced with and passionate about high-quality Salesforce implementations. You will be the primary technical and people management resource for the India-based development team, working daily alongside a US-based Director, Product Owners, and Technical Architect who set platform direction and priorities. This role reports to the Director of Revenue Applications in the US. Success in this role requires strong initiative, clear written and verbal communication across time zones, and the ability to own your work from pickup to delivery without requiring close supervision.

Responsibilities

• Manage global developers and admins: day-to-day work, human resource concerns, and team culture.
• Work with your team to drive Salesforce work to completion. Identify blockers early, surface them proactively, and resolve them without waiting to be asked.
• Communicate clearly and consistently with US-based team members across time zones, in writing and in meetings. Decisions, status, and concerns should be visible before they become surprises.
• Execute platform direction set by US-based leadership; own the delivery.
• Design, document, build, test, and deploy components and automations within Salesforce.
• Manage integrations between Salesforce and third-party or internal Black Duck systems.
• Keep current on Salesforce features and recommend best practices to the team.
• Identify process improvements and technical debt, and bring them forward with a clear recommendation, not just an observation.
• Drive alignment on coding standards and Salesforce platform limits.
• Establish and enforce secure coding practices on every release.

Your Impact

• A manager who builds a focused, accountable team that ships quality work.
• A reliable counterpart to US-based leadership: responsive, clear, and proactive about surfacing what needs attention.
• An owner, not a coordinator. You take a task to done, ask good questions early, and don\'t need to be followed up with.

Qualifications

• 7+ years of Salesforce development experience with Apex, LWC, Visualforce, Lightning components, triggers, batch Apex, Salesforce APIs, flows, validation rules, roles, and profiles.
• 3+ years of people management experience, including performance management and team development.
• Strong written English communication skills. Comfort communicating asynchronously and in real time with US-based stakeholders is required.
• Proven track record of building teams that deliver and developing engineers technically and professionally.
• Experience with Sales Cloud, Service Cloud, and Community Cloud.
• Experience integrating Salesforce with other applications via SOAP, REST, and Bulk APIs.
• Experience with Salesforce DevOps and CI/CD, preferably Copado.
• Platform App Builder and Platform Developer I certifications required; Platform Developer II and Application Architect preferred.
• Bachelor\'s degree in Computer Science, Information Systems, IT, or a related field required; Master\'s degree a plus.

Note: The original description included an equal opportunity statement. This has been reformatted to remove the em tag per formatting rules, while preserving the content meaning in compliance with allowed tags.