Manager - BlackLine Centre of Excellence

American Express Global Business Travel; Gurugram District; Hybrid; INR 1,500,000 - 2,600,000; Full time

Job summary

American Express Global Business Travel is recruiting a Manager, Controllership Transformation (Blackline COE) in Gurgaon. You will lead the Blackline roadmap, scale journal automation, and drive global close enhancements while ensuring SOX/ITGC compliance and robust governance.

You will partner with process owners to implement AI-enabled features, manage data sources, and coordinate upgrades. This role demands strong accounting knowledge, project management experience, and effective

Qualifications

• Bachelor's degree in Accounting, Finance, IT or related field; Blackline cert preferred; CPA or equivalent a plus.
• 3–7 years in accounting or finance; 2–4 years with Blackline or similar systems.
• Strong accounting principles, financial reporting and internal controls.
• Blackline optimization and transformation experience.
• Experience with system implementation and project management.
• Experience evaluating or implementing AI/automation in finance systems.
• Knowledge of business processes, data management and NetSuite is a plus.
• Demonstrated problem solving, and proactive communication and drive.

Responsibilities

• Deliver the Blackline roadmap and manage releases, including AI features.
• Scale journals automation and reconciliations with standard templates.
• Configure new matching use cases across data sources and rules.
• Coordinate global close processes and support FRA for quarterly packs.
• Support A/R module deployment to improve working capital.
• Pilot AI-enabled features and governance controls per SOX/ITGC.
• Oversee admin support and cross-train COE/admin teams.
• Lead requirements gathering, upgrades, and project timelines.

Skills

Blackline

Project management

Finance systems

Communication

Education

Bachelor's degree

Tools

Blackline

NetSuite

Job description

Manager, Controllership Transformation (Blackline COE)

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

• Deliver the Blackline roadmap: Deliver the Controllership Transformation roadmap against planned timelines, staying current on Blackline releases and product enhancements, including AI features.
• Journals & Reconciliations: Scale Journals automation across new use cases (Intercompany template, automated journals from Reconciliations, Data Sources and Matching) and drive continued Reconciliation automation and standard-template adoption.
• Transactions Matching: Identify and configure new matching use cases end to end, including data sources, in-transit set-up and pass-rules, in partnership with process owners.
• Tasks, Variance Analysis & FRA: Coordinate global close processes through Tasks and support scaling of Variance Analysis and Financial Reporting Analytics (FRA) for quarterly reporting packages.
• A/R Module: Support discovery, fit-gap and phased implementation to improve working capital and O2C efficiency.
• AI capabilities: Evaluate and pilot AI-enabled features across modules, e.g. anomaly detection in Matching and Reconciliations (Verity assist and prepare) and AI-assisted variance commentary.
• Governance & controls: Execute change control (impact assessment, testing and sign-off before production), perform periodic access reviews in line with SOX/ITGC requirements, and maintain the RAID log for platform risks and issues.
• Admin support & resilience: Oversee day-to-day delivery from the Blackline Admin Support team (user access, maintenance/troubleshooting, documentation, escalations to Blackline) and cross-train the COE and admin team.
• Project management: Gather requirements from process owners and translate them into technical specifications; lead upgrades and enhancements with minimal disruption; support Finance projects, including acquisition integrations; track timelines, deliverables and budget; maintain system documentation (data collection workbook).
• Training, reporting & audit: Deliver training on Blackline modules, AI features and leading practices; report on system usage, performance and compliance; ensure regulatory and internal-control adherence; prepare audit materials and respond to auditor inquiries.

What We’re Looking For

• Education: Bachelor's degree in Accounting, Finance, Information Technology or a related field; Blackline certification preferred; CPA or equivalent is a plus.
• Experience: 3-7 years in accounting or finance, including at least 2-4 years managing or implementing Blackline or similar financial systems.
• Finance fundamentals: Strong understanding of accounting principles, financial reporting and internal controls.
• Blackline expertise: Experience in Blackline optimization and advanced transformation initiatives.
• Delivery: Experience with system implementation and project management.
• AI & automation: Experience evaluating or implementing AI/automation capabilities within finance systems is highly valued.
• Systems knowledge: Understanding of business process flows, data management and financial systems best practices; NetSuite knowledge is an added advantage.
• Operational problem solver: Ability to translate “what is required” into “how it's done” and to “find it” and “fix it.”
• Communication & drive: Excellent communication, facilitation and presentation skills; detail-oriented; works independently and collaboratively in a fast-paced environment with partners at all levels; highly driven and high-energy.
• Should be comfortable to work in 2-11pm Shifts.

Location

Gurgaon, India

The #TeamGBT Experience

• Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
• Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
• What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;