Manager - Airside -

GMR Group; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

GMR Group in Delhi seeks a marketing and airline revenue professional to drive digital campaigns and airline-space partnerships. You will focus on expanding revenue through concessions and alliance programs while managing key accounts.

MBAs with strong data analytics, presentation skills, and stakeholder management are preferred to execute strategic initiatives and optimize web monetization efforts.

Qualifications

• MBA/PG in Marketing or related field.
• Strong data interpretation and analytical ability.
• Strong persuasion and interpersonal skills.
• Excellent communication and presentation skills.

Responsibilities

• Conceptualize and execute digital marketing campaigns.
• Develop online partnerships and alliances.
• Foster tourism agency collaborations and monetize web assets.
• Coordinate with internal teams like Operations, Legal, IT, and Aero Marketing.

Skills

Digital Marketing

Key Account Management

Partnership Development

Data Analysis

Presentation Skills

Education

MBA/PG in Marketing

PG in International Trade

Finance/Operations specialization

Job description

Job Purpose

The incumbent will contribute to the organization’s growth by increasing revenue from Line Maintenance, Airline Space Management (Office space, Airside space, AEMB, Regulatory offices at Terminal Building etc. Responsible for Airline Account Management and Customer Relationship Management.

• Enhancing the Revenues through new business opportunities with the existing concessionaires.
• Key Account Management, Receivable Management, Contract Compliance.
• Ensuring the revenue targets as prescribed by the management are achieved.
• Supporting in execution /completion of the strategic initiatives as decided by the management.
• Ensuring the safe and secure operations at are adhered all times.
• Define / Streamline/ Improvise on different processes and ensure they fit into Business Excellence / Integrated Management System framework

Job Purpose

The incumbent will contribute to the organization’s growth by increasing revenue from Line Maintenance, Airline Space Management (Office space, Airside space, AEMB, Regulatory offices at Terminal Building etc. Responsible for Airline Account Management and Customer Relationship Management.

• Enhancing the Revenues through new business opportunities with the existing concessionaires.
• Key Account Management, Receivable Management, Contract Compliance.
• Ensuring the revenue targets as prescribed by the management are achieved.
• Supporting in execution /completion of the strategic initiatives as decided by the management.
• Ensuring the safe and secure operations at are adhered all times.
• Define / Streamline/ Improvise on different processes and ensure they fit into Business Excellence / Integrated Management System framework

Key Accountabilities

• Conceptualize and Execute Digital Marketing Campaigns (ATV, Penetration through digital marketing campaihgns)
• Online partnerships (No. Of alliances established in a year and incremental revenue generated through these alliances)
• Tourism agency alliances (No. Of alliances established in a year and incremental revenue generated through these alliances)
• DIAL Website management and Monetization (Value of Web Contracts during the year)

External Interactions

• Concessionaire Brands : Online Marketing Head, Operations Head, Brand Head, Store Head
• Online Marketing Agencies
• Tourism Departments, Online Travel Portals (Make my trip, Yatra etc.

Internal Interactions

• Terminal Operations
• Legal
• I.T
• Airline Marketing (Aero)

Financial Dimensions

• Annual Operating Plan(AOP) : Sales , Income
• Below Line Improvement Plan (BLIP)
• ATV, Penetration, SPP

Other Dimensions

• Direct Reports NA
• No. of agencies managed - 3

Education Qualifications

• MBA/Post Graduate in Marketing/International Trade/Finance/ operations from reputed B-Schools
• Strong data interpretation & Analytical ability
• Strong persuasion and interpersonal skills
• Excellent communication & presentation skills

Relevant Experience

• Up to 10 yearsâ Aviation experience, Airline Experience, Ground Operations.

Competencies

• Personal Effectiveness
• Social Awareness
• Entrepreneurship
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence